Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Retail Sales Key Holder
Simply Seattle
08.2022 - Current
Maintained a clean working environment which led to improved health and safety standards for both staff members and customers.
Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Improved overall store organization by consistently implementing proper merchandise stocking techniques.
Increased customer satisfaction by providing personalized assistance and recommendations.
Trained new team members on store procedures, policies, and sales techniques for consistent performance.
Supported loss prevention efforts by adhering to security protocols and reporting suspicious activity promptly.
Creative Director
Whatever Works Productions
08.2022 - Current
Monitored industry trends to keep creative materials fresh and engaging.
Developed strategic communication and marketing plans.
Designed innovative creative strategies to raise brand awareness and engagement for organization.
Streamlined creative processes for improved efficiency and team productivity.
Server
Alamo Drafthouse Cinemas
09.2021 - 08.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Kitchen Staff Member
Seattle Pops
04.2021 - 08.2021
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
Education
No Degree - Communications
University of Colorado Denver
Aurora, CO
High School Diploma -
Lynnwood High School
Bothell, WA
06.2021
Skills
Brand representation
Concept Development
Video Editing
Communications strategies
Motivation Skills
Customer Service
Training and mentoring
Strategic Thinking
Accomplishments
Recipient of the Rotary Student of the Month
Member of Student Government for 6 years, including leading the Entertainment Committee for 1 year and representing Edmonds-Woodway High School in the Inner High program
Senior Talent Acquisition Analyst (Temporary) at Seattle Human Resources - City Of SeattleSenior Talent Acquisition Analyst (Temporary) at Seattle Human Resources - City Of Seattle