Ethan Ward
Manteca,CA
Summary
Motivated and adaptable professional with a strong passion for transitioning into the electrical trade. Possess a diverse background in driving, including experience with driverless cars, and a solid foundation in UX Design. Proven ability to apply analytical thinking and problem-solving skills in varied contexts. Eager to leverage technical expertise, hands-on experience, and innovative mindset in a dynamic electrician role. Committed to contributing to a team while pursuing continued learning and professional growth in the electrical field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ramp Agent
Southwest Airlines
San Jose, CA
07.2022 - Current
- Safe handling of customer bags and freight items both heavy and light
- Completing checks to ensure airplanes are safe for travel
- Scanning bags and freight during offload and upload in order to communicate accurate information to the downline station
- Make sure transfer and local bags are being placed on the correct flights
Order Selector/Picker
Mtc Distributing
Modesto, CA
04.2021 - 03.2022
- Use Vocollect headset to pick items and organize within a tote
- Pay close attention to detail on quantity of items picking as well as quality of said items
- Work quickly, accurately, and efficiently all at the same time
- Knowledge of different areas of warehouse (candy, groceries, snacks, toiletries)
- Fill orders immediately and communicate with others when orders can not be filled immediately
- Uphold quality standards and report damaged items
Warehouse Associate
AMAZON FULLFILLMENT CENTERS
Stockton, CA
02.2021 - 04.2021
- Maintained a safe working environment
- Picked and packed items
- Inspected and crated merchandise
- Worked quickly and safely
- Efficiently and economically packed and organized crates
Autonomous Vehicle Operator
Transdev Alternative Services, Inc.
San Francisco, CA
02.2020 - 01.2021
- Drive an autonomous Waymo vehicle in both manual and autonomous mode
- Troubleshoot software issues with vehicle and consult others for help with software bugs
- Collect data for software by driving in dynamic situations while being safe
- Safe driving and following posted and non-posted road rules
- Escalating driving, tech, and car issues to supervisors
- Interact with and answer questions from the public with confidence, professionalism, and confidentiality
- Quick and precise typing
- Quick thinking/reaction to car issues and road events in manual and autonomous mode
- Disinfecting of vehicles and high touch points while using PPE
- Learning about software issues and how they affect the vehicle
Store Consultant
Fedex Office
Santa Clara, CA
08.2019 - 02.2020
- Print and copy documents for customers
- Place orders for large or unusual print jobs and execute on those jobs
- Handle unsatisfied customers with respect and calmness
- Work with software such as Adobe Acrobat
- Minimal work with Photoshop
- Consult with customer and recommend different paper and print options
- Knowledge of different paper options
- Use of different copier/printers
- Sell retail items and merchandise
- Consulting customers on shipping prices to different locations
- Upholding shipping standards (dangerous goods, packaging of fragile or certain items)
- Packaging and shipping easy and difficult items for customers
- Cleaning (vacuuming, bathrooms, wiping down counters, organizing, taking out trash)
- Cash handling
Direct Support Professional
AMVA Corporation
Fresno, CA
10.2018 - 07.2019
- Teach life skills and demonstrate socially acceptable behavior
- Prevent and defuse client behavioral outbursts
- Chart on day-to-day client behaviors and life skills
Team Lead
Jamba Juice
Santa Clara, CA
08.2016 - 08.2018
- Addressed and resolved customer product complaints empathetically and professionally
- Diffused volatile customer situations calmly and courteously
- Referred unresolved customer grievances to designated departments for further investigation
- Acted professionally and patiently when addressing negative customer feedback
- Lead and assist a team
- Problem solve in the moment and reflect problem-solving skills
- Work at a quick pace while keeping an exceptional attitude
- Money handling such as deposits, tips and registers
- Other responsibilities such as placing IT tickets and ordering product
Education
Online Course in Electrical -
WECA Online Learning
Rancho Cordova, CA09.2024
High school diploma -
Prospect High School
Saratoga, CA01.2016
Skills
- Exceptional workflow management
- Strong problem-solving aptitude
- Quick learner
- Creative problem solver
- Adobe Acrobat
- Software Troubleshooting
- Driving Experience
- Picking & packing
- UX Design
- Hand tools
- Power Tools
- Safety Management
Certification
Electrical Trainee License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
- English, Fluent
- Spanish, Intermediate
- German, Beginner
Timeline
Ramp Agent
Southwest Airlines
07.2022 - Current
Order Selector/Picker
Mtc Distributing
04.2021 - 03.2022
Warehouse Associate
AMAZON FULLFILLMENT CENTERS
02.2021 - 04.2021
Autonomous Vehicle Operator
Transdev Alternative Services, Inc.
02.2020 - 01.2021
Store Consultant
Fedex Office
08.2019 - 02.2020
Direct Support Professional
AMVA Corporation
10.2018 - 07.2019
Team Lead
Jamba Juice
08.2016 - 08.2018
Online Course in Electrical -
WECA Online Learning
High school diploma -
Prospect High School
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