Ethan Whitley
Sanford,NC
Summary
I am a hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I am also a dependable painter with several years of hands-on experience in commercial and industrial settings. Methodical and self-directed team player well-versed in both interior and exterior applications. Committed to providing superior services at competitive and reasonable cost. Also in my free time away from work I am a Hardworking Actor trained in wide range of performance and acting techniques. Highly-energetic and collaborative team player with proven punctuality and dependability. History of thriving in fast-paced professional environments and well-versed in working in independent and team-oriented productions.
Overview
3
3
years of professional experience
Work History
Server
Twisted grape
Sanford, NC
03.2024 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
- Maintained records of transactions made during shift as required by law or company policy.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Food Service Worker
Bonefish Grill Restaurants
Fayetteville, NC
04.2023 - 03.2024
- Accurately managed cash transactions in accordance with company policies.
- Adhered to health safety protocols during food preparation and service.
- Efficiently delivered food orders with courtesy.
- Worked closely with team members to enhance efficiency in the restaurant setting.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
House Painter
D&D Painting
Sanford, NC
06.2022 - 04.2023
- Repaired drywall defects prior to painting by patching holes or sanding rough spots.
- Prepared surfaces for painting by filling cracks, holes and other imperfections with caulk or putty.
- Removed fixtures such as door knobs, light switch covers, window sashes and hardware prior to painting.
- Mixed paint according to manufacturer's specifications and applied coats of paint using brushes, rollers, and spray guns.
- Calculated the amounts of materials required to complete each job accurately.
- Stained woodwork including cabinets, doors and furniture pieces upon request.
- Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
- Executed advanced finishing techniques to achieve customized appearance of finished surfaces.
- Used brushes, spray guns and paint rollers to paint exterior surfaces.
- Cleaned and properly stored paint equipment and supplies at end of each workday.
Cashier Team Lead
Food Lion
Sanford, NC
10.2021 - 06.2022
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Developed strong working relationships with team members to foster collaboration.
- Monitored cashier performance, providing feedback as needed.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Performed daily opening and closing procedures for the register area.
- Trained new cashiers on proper use of registers and store policies.
- Assisted cashiers with resolving customer complaints and inquiries.
- Assisted customers with locating items within the store when requested.
- Processed refunds and exchanges according to company policy.
- Answered customer questions and provided store information.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Fayetteville Christian School
Fayetteville, NC05-2023
Skills
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- Pressure Washing
- Dependable
- Team Collaboration
- Creative
- Excellent Communication
- Following Directions
- Acting
- Runway walking
- Reliable and Responsible
- Problem-Solving
Languages
English
Professional
Spanish
Limited
Portuguese
Professional
Affiliations
- Soccer Goalie
- Football reciever/cornerback
- Community server member
- Actor/model
References
References available upon request.
Timeline
Server
Twisted grape
03.2024 - Current
Food Service Worker
Bonefish Grill Restaurants
04.2023 - 03.2024
House Painter
D&D Painting
06.2022 - 04.2023
Cashier Team Lead
Food Lion
10.2021 - 06.2022
High School Diploma -
Fayetteville Christian School
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