Ethan Wood
Ashby,MA
Summary
Dynamic Office Assistant at the performing arts department under Terrie Pratt, recognized for enhancing customer satisfaction through exceptional service and meticulous attention to detail. Leveraged strong verbal communication and organizational skills to streamline operations and foster a collaborative environment, ensuring efficient handling of correspondence and visitor inquiries.
Overview
2
2
years of professional experience
Work History
Office Assistant
Terrie Pratt
North Adams, MA
10.2023 - Current
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Worked front of house of school performances, greeting visitors with professional and warm communication.
Education
Bachelor of Arts - English
Massachusetts College of Liberal Arts
North Adams, MASkills
- Customer service
- Positive attitude
- Time management
- Verbal communication
- Professional and mature
- Meticulous attention to detail
- Organization
Timeline
Office Assistant
Terrie Pratt
10.2023 - Current
Bachelor of Arts - English
Massachusetts College of Liberal Arts