Motivated and results-driven professional with experience in customer service, management, and operations. Seeking to leverage strong leadership, communication, and sales skills to contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
Management Trainee/Assistant Rental Manager
Penske Truck Leasing
04.2023 - Current
Manage inventory to ensure accurate rental assignments to customers
Generate new sales leads weekly, enhancing revenue opportunities and communication skills
Educate customers on rental options and rates while delivering exceptional customer service
Shift Supervisor
CVS Pharmacy
09.2022 - 04.2023
Sold the “CarePass” rewards program to customers, driving sales and membership
Managed inventory and monitored for theft/loss prevention
Provided daily customer service, ensuring a positive experience
Package Handler / Supervisor
United Parcel Service
09.2021 - 05.2022
Started as a package handler, loading packages into 53’ trailers at a high pace
Promoted to supervisor, coordinating with inbound teams to manage package volumes
Built strong relationships with team members to maintain a high-efficiency work environment
Education
Bachelor of Science - Kinesiology
University of Tennessee
Knoxville, TN
05.2023
Skills
Microsoft Office Suite
Interpersonal Skills
Communication Skills
Leadership
Team-Building Abilities
Activities & Honors
Morale Officer for Arnold Air Society, planning bonding events.
New Hire Orientation Ambassador for Penske Truck Leasing.