Ethan Zarella
San Francisco,CA
Summary
Skilled in anticipating customer needs, addressing any requests or complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Able to take on multiple responsibilities at once and accomplish each task to a degree beyond satisfactory.
Overview
6
6
years of professional experience
Work History
Bartender
The Cork Tree
Palm Desert
12.2023 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Utilized memory to craft multiple different cocktails at once.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar daily, ensuring preparedness for each shift.
- Maintained a clean environment on par with the high status of the Cork Tree.
Server/Bartender
The Melange At Lake La Quinta
La Quinta, CA
05.2020 - 01.2023
- Received orders while waiting tables, crafted their drinks, and ran both food and drinks to tables.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Catered for weddings held at the restaurant.
- Often worked double shifts of up to 12+ hour days.
Server
The Palms Retirement Home
La Quinta, CA
08.2018 - 01.2019
- Answered customers' questions, recommended items, and recorded order information.
- Used slow periods to restock supplies, ice trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Satisfied the requests of each resident and made sure they remember me with a smile.
Education
Bachelor's (Desired Degree) - Computer Science
San Francisco State - Currently Attending
Palm Desert, CASkills
- Multi-Tasking
- Wine/Spirit Knowledge
- Guest Satisfaction
- Dish Preparation
- Food Sales and Promotion
- Dessert Preparation
- Warm and Friendly Service
- Cocktail Crafting
Timeline
Bartender
The Cork Tree
12.2023 - 07.2024
Server/Bartender
The Melange At Lake La Quinta
05.2020 - 01.2023
Server
The Palms Retirement Home
08.2018 - 01.2019
Bachelor's (Desired Degree) - Computer Science
San Francisco State - Currently Attending
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