Summary
Overview
Work History
Education
Skills
Timeline
Server

Ethan Zweibeck

Naples,Florida

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skill. Proven ability to enhance team productivity and resolve customer issues effectively. Expertise in completion of tasks in a timely manner. Easy to train, Quick thorough learner.

Overview

8
8
years of professional experience

Work History

Server

Uncle Julios
11.2022 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Inshop/Driver

Jimmy John's Gourmet Sandwiches
10.2021 - 11.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Team Leader Manager

Dunkin' Donuts
05.2020 - 10.2021
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Set-up Coordinator

South Breeze Day Camp
06.2016 - 08.2019


  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Organized with other coordinators to ensure a smooth work-flow
  • Collaborated with Management for the days tasks and proper procedures
  • Gathered and organized materials to support operations.

Education

High School Diploma -

Gulf Coast High School
Naples, FL
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Team collaboration
  • Sales expertise
  • Workload management
  • Quick hands on learning
  • Ability to preform and execute

Timeline

Server

Uncle Julios
11.2022 - 03.2024

Inshop/Driver

Jimmy John's Gourmet Sandwiches
10.2021 - 11.2022

Team Leader Manager

Dunkin' Donuts
05.2020 - 10.2021

Set-up Coordinator

South Breeze Day Camp
06.2016 - 08.2019

High School Diploma -

Gulf Coast High School

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