Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethan"Chip" Gorelick

Spotswood,NJ

Summary

Results-driven multi-unit operator accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Real Estate was just a stepping stone to increase my passion for training and building strong relationships

Overview

30
30
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Dave & Buster's Inc.
10.2023 - 07.2024
    • Managed team schedule with eye for coverage needs and individual strengths.
    • Motivated, trained, and disciplined employees to maximize performance.
    • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
    • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
    • Mentored and motivated team members to achieve challenging business goals.

Real Estate Agent

eXp Realty
03.2021 - 06.2024
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Presented purchase offers to sellers for consideration.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Area Manager

Chipotle Mexican Grill
06.2013 - 11.2015
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Directed workforce planning, customer retention, and customer service management for multiple locations.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Brought in exceptional candidates to boost team productivity and operational efficiency.

Team Director

Chipotle Mexican Grill
06.2015 - 11.2019
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Managed senior-level personnel working in marketing and sales capacities.

General Manager

Doherty Enterprises
11.2003 - 06.2013
  • Oversee all restaurant operations, 5 managers, 2 supervisors, over 90 hourly employees
  • Sales exceeding 5 million
  • Won highest control profit award 2011 and 2012.

Area Manager

Dunkin Donuts
06.2008 - 02.2009
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Oversaw budget planning, strategy development, community outreach for organization.

General Manager

Jamba Juice
01.2007 - 01.2008
  • Responsible for building the brand through great customer service and developing managers for our team and others who needed the management support
  • Overall operations, P&L, Schedule.

Assistant Manager, Culinary Manager, F&B Manager

Red Lobster
01.1995 - 12.1999
  • Responsible for overall kitchen, food & beverage operations and people development

Education

High School Diploma -

Sachem High School
Holtsville, NY
06.1991

Bachelor of Science - Food Services Management

Johnson And Wales University
Providence, RI
05.1995

Skills

  • Business operations knowledge
  • Business Development
  • Workflow Coordination
  • Operations Management

Certification

  • NJ Real Estate Sales License
  • Serve-Safe

Timeline

Assistant General Manager

Dave & Buster's Inc.
10.2023 - 07.2024

Real Estate Agent

eXp Realty
03.2021 - 06.2024

Team Director

Chipotle Mexican Grill
06.2015 - 11.2019

Area Manager

Chipotle Mexican Grill
06.2013 - 11.2015

Area Manager

Dunkin Donuts
06.2008 - 02.2009

General Manager

Jamba Juice
01.2007 - 01.2008

General Manager

Doherty Enterprises
11.2003 - 06.2013

Assistant Manager, Culinary Manager, F&B Manager

Red Lobster
01.1995 - 12.1999

High School Diploma -

Sachem High School

Bachelor of Science - Food Services Management

Johnson And Wales University
  • NJ Real Estate Sales License
  • Serve-Safe
Ethan"Chip" Gorelick