Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ethel R. Lockhart

Summary

Successful achievement in the highest standards as a Provisional Funeral Director and Provisional Embalmer professional while maintaining the most attentive customer care. Perform a variety of tasks during funerals to support funeral directors and to guarantee that services run smoothly and as planned. Experienced in attending services at mortuary and offsite to assist families and funeral directors.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Provisional Funeral Director

Restland Funeral Home, Crematory, and Cemetery
12.2020 - 05.2023
  • Assisting Managers, Supervisors, Funeral Directors, and Embalmers
  • Arrangement Conference
  • Meeting with Client Families Making Arrangements
  • Submitting Funeral Contracts
  • Writing Obituaries
  • Scheduling Clergy for Services
  • TexEver, Submitting Information for the Death Certificate
  • Picking Up Death Certificates from the City and County Offices
  • Creating DVD and CDS for Funeral and Memorial Services
  • Work in the Sound Room During Funeral and Memorial Services
  • Fill Out Applications to Schedule the Military for Funeral, Memorial, and Inurnment Services
  • Fill Out Applications for American Flag Requests
  • Gathering, Obtaining, and Submitting Information for Funeral Programs and Memorial Folders
  • Directing Funeral Services, Cremations, and Inurnments
  • Organizing and Coordinating Funeral Services, Visitations, and Rosaries
  • Greeting, Directing, and Escorting Client Families, Guests, and Visitors
  • Providing Assistance, Guidance, and Information to Grieving Families and Individuals
  • Driving the Lead Car, Coach, and Vans
  • Working the Event Center
  • Touring Families, Guests, and Visitors Around the Property
  • Training Managers, and Employees
  • Answering Phones
  • Responding and Sending Emails
  • Taking and Submitting First Calls
  • Picking Up Client Families
  • Working Public Memorial Services in the Cemetery
  • Working Public Mother's Day and Father's Day Services.

Funeral Associate

Forest Ridge Funeral Home Memorial Park Chapel
08.2017 - 09.2019
  • Assist with embalming
  • Perform Cremations
  • Dressing, Bathing and Casketing the Decedent
  • Cosmetology/make-up and hair
  • Work Visitations
  • Experienced with working Funeral Services of various denominations and cultures (Baptist, Lutheran, Catholic, Buddhist, Laotian, Tongan, Military, etc.)
  • In rotation for responding to after hour calls (nights and weekends)
  • Make Removals
  • Coordinate and meet with families to make funeral and burial arrangements
  • Drive Fleet in/out of state
  • Print out The Early Bird Daily
  • Manage writing and printing needs to include obituaries and Memorial Folders; Daily inputting decedent’s information into the database
  • Pre-need consultation and write pre-need Funeral Contracts
  • Assist with grief counseling; Receive mourners and provide directions before, during and after services
  • Attend to customer personal needs during ceremonies ensuring program efficiency
  • Collaborate with staff to accomplish the goals set forth by the Funeral Director
  • Experienced with working sound systems and microphones
  • Answer and transfer phone calls to voice mailboxes of employees.

Education

Associate of Applied Science -

Dallas Institute of Funeral Services
Dallas, Texas
09.2019

Bachelor’s Degree in English -

University of Southern California
Los Angeles, California
12.2008

Bachelor’s of Arts Degree -

University of Southern California
Los Angeles, California
12.1993

Associates of Arts Degree -

Los Angeles Southwest College
Los Angeles, California
06.1990

Skills

  • Administration and Management
  • Reading and Comprehension of Funeral Contracts
  • Customer and Personal Service
  • Judgement and Decision Making
  • Negotiations
  • Superior Problem Solving
  • Pre-Need Consultation
  • Speaking
  • Microsoft Office/Office Machines

Certification

  • Crematory/Cremations
  • Celebrant
  • Education/Teaching Special Needs Children
  • CPR
  • Provisional Funeral Director
  • Provisional Embalmer
  • Pre-Need Insurance
  • Notary

References

  • Mattie Williams, (214) 707-7774, mattiewilliams4975@yahoo.com
  • Gerald Weatherall, (214) 394-8870, Gerald_weatherall@yahoo.com
  • Jamey Clark, (254) 913-6254, jclarkbball@yahoo.com
  • Brittaney Branch, (850) 206-5834, brittaney.branch0315@gmail.com

Timeline

Provisional Funeral Director

Restland Funeral Home, Crematory, and Cemetery
12.2020 - 05.2023

Funeral Associate

Forest Ridge Funeral Home Memorial Park Chapel
08.2017 - 09.2019

Associate of Applied Science -

Dallas Institute of Funeral Services

Bachelor’s Degree in English -

University of Southern California

Bachelor’s of Arts Degree -

University of Southern California

Associates of Arts Degree -

Los Angeles Southwest College

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Ethel R. Lockhart