Mariela Martinez
Houston
Summary
Experienced funeral industry professional prepared to guide families through challenging times with empathy and care. Strong focus on team collaboration and achieving results, ensuring seamless operations and compassionate service. Skilled in grief counseling, logistical coordination, and regulatory compliance. Reliable and adaptable, ready to meet changing needs and provide exceptional support.
Overview
8
8
years of professional experience
Work History
Provisional Funeral Director
SCI
09.2024 - Current
- Assisted families with necessary paperwork and documentation for seamless service execution.
- Prepared and maintained deceased individuals for viewings, upholding dignity and respect.
- Maintained compliance with local regulations and ethical standards in all operations.
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Increased customer retention, skillfully addressing concerns and resolving conflicts.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
Janitor
Baysouth Maintenance
10.2017 - 08.2024
- Collaborated with team members to ensure timely completion of tasks.
- Assisted in inventory management of cleaning supplies and equipment.
- Adhered to safety protocols while using hazardous cleaning materials.
- Conducted routine inspections to identify maintenance needs and report issues.
Medical Assistant
CLS
06.2022 - 08.2023
- Administered patient care, including vital sign monitoring and medical history documentation.
- Assisted healthcare providers with examinations and procedures, ensuring smooth workflow.
- Managed patient scheduling, optimizing appointment availability and minimizing wait times.
- Implemented electronic health record systems, improving data accuracy and retrieval efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Certificate - Medical Assisting
Remington College
08-2022
Skills
- Bilingual
- Compassionate communication
- Empathetic
- Legal compliance
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
Timeline
Provisional Funeral Director
SCI
09.2024 - Current
Medical Assistant
CLS
06.2022 - 08.2023
Janitor
Baysouth Maintenance
10.2017 - 08.2024
Certificate - Medical Assisting
Remington College