ETOSHA DAWSON
New York,NY
Summary
Healthcare Manager with experience of healthcare organizational operations and extensive knowledge of working with and building strong communication networks with the various key players, including Stake Holders, Administrators, Pharmaceutical reps and Medical Directors.
Overview
4
4
years of professional experience
Education
Bachelor of Arts - Public Relations Advertising & Applied Communications
Florida International University
Miami, FL2022
Work History
Communications Supervisor
Mount Sinai
New York, NY
06.2019 - Current
- Manages the daily clinical and adminsitrative operations
- Developes and communicates procedural protocols in conjuctions with varies departments throughout the organization
- Continuously develops new methods to improve service delivery while working with key stake holders across the organiztion
- Creates key communication methods to promote new business developments, while providing important health related information to patients and their care teams
- Completes projects in a timely manner as a matter of saving patients lives.
Admissions Coordinator
Columbia University, City of
New York, NY
12.2018 - 06.2019
- Evaluated prospective applicants and provided necessary feedback for admissions decisions to Graduate Engineering program.
- Created communications for promotion of graduate events
- Managed multiple email platforms for internal and external communications, E.g., Chairs, stake holders, professors and students.
- Orchestrated recruitment fairs to enhance mission awareness and highlight services
- Planned recruitment events for prospective students and increased admission by 20%
- Collaborated closely with deans and prospective students by answering questions, interpreting and administering contracts and effectively alleviating issues
Office Manager
University of Massachusetts
Boston, MA
06.2017 - 08.2018
- Supervised daily operations for Patient Access services in conjunction with multiple clinical and surgical departments
- Maintained fiscal budget and expenditures
- Advised administrative management on data reports and operational work flow changes
- Completed admissions process for patient transfer from emergency room to appropriate departments.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Skills
- Account Management
- MS Office
- Cultural Awareness
- Excellent Communication
- Written Communication
- Presentation Skills
- Fiscal Performance
- New Business Development
- Operations and Analytical Management
- Budgets
- Organizational Skills
Accomplishments
Maintained a strong career in healthcare while attending college full time.
National Society of Leadership and Success
2022 inductee
Timeline
Communications Supervisor
Mount Sinai
06.2019 - Current
Admissions Coordinator
Columbia University, City of
12.2018 - 06.2019
Office Manager
University of Massachusetts
06.2017 - 08.2018
Bachelor of Arts - Public Relations Advertising & Applied Communications
Florida International University
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