Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ettrell Vital-Jones

Fresno,TX

Summary

Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Hospitality/Food Service

Bench Connect Temp Agency
HOUSTON, TX
01.2023 - 06.2024
  • Achieved excellent results in completing all assigned tasks.
  • Engaged in various assignments encompassing customer service, food handling, and food serving within the hospitality industry.
  • Greeted customers, assessed their needs and provided appropriate services.

Director

Mrs. Vital Vision Academy
Rosharon , TX
06.2018 - 10.2023
  • Managed and maintained correct operations of the daycare
  • Overseeing paperwork including payment processing, new student file management, and updating of food and building permits.
  • Utilized scheduling and culinary skills to streamline operations.

General Manager

Popeyes Louisiana Kitchen Inc.Grn
Houston, TX
07.2001 - 12.2017
  • Led and oversaw all aspects of restaurant management.
  • Executed various responsibilities in the field of hospitality including customer service, food handling, and food ordering
  • Revitalized operations through effective management of scheduling, hiring, training programs as well as overseeing weekly meetings and launching new restaurants.

Education

Willowridge High School
Houston, TX

Skills

  • Escalation management
  • Customer Service
  • Quality Control
  • Records Maintenance
  • Records oversight
  • Records Management
  • Strong Work Ethic
  • Excellent Communication

Certification

  • Future Business Leadership of America 1997-1998
  • Food Service Certificate
  • Shift Management Training
  • Learn 2 Serve Food Handlers Certificate
  • Business Management Certificate

Timeline

Hospitality/Food Service

Bench Connect Temp Agency
01.2023 - 06.2024

Director

Mrs. Vital Vision Academy
06.2018 - 10.2023

General Manager

Popeyes Louisiana Kitchen Inc.Grn
07.2001 - 12.2017

Willowridge High School

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Ettrell Vital-Jones