Eugene Ochoa
Sacramento
Summary
Dynamic and detail-oriented professional with a strong background in customer service and sanitation protocols. Proven ability to enhance operational efficiency and foster teamwork, while ensuring compliance with health standards. Skilled in animal handling, demonstrating patience and resilience in creating safe environments for diverse canine populations.
Overview
6
6
years of professional experience
Work History
Guest Service Representative
The Local Bark
02.2024 - Current
- Administered daily feeding and medication schedules for diverse canine populations.
- Maintained cleanliness and sanitation of kennel facilities to ensure animal health and safety.
- Collaborated with team members to create positive environments for animals during boarding periods.
- Developed strong relationships with animals, fostering trust and comfort during handling procedures.
Shift Leader
Jamba Juice
05.2020 - 02.2024
- Supervised daily operations, ensuring high-quality customer service and efficient workflow.
- Trained and mentored team members on product preparation and customer engagement techniques.
- Implemented inventory management practices, reducing waste and optimizing supply levels.
- Developed schedules to maintain adequate staffing during peak hours, enhancing operational efficiency.
Sanitation Specialist
Spencer's Cleaning Company
08.2021 - 02.2023
- Ensured compliance with sanitation standards across all cleaning operations.
- Monitored inventory levels of cleaning supplies, ensuring timely reordering and availability.
- Developed and implemented improved cleaning procedures to enhance efficiency.
- Reduced risk of contamination by conducting regular inspections and thorough cleaning of equipment.
Education
High School Diploma -
Highlands High
North Highlands, CA06-2020
Skills
- Customer service
- Detail-oriented
- Sanitation protocols
- Animal handling expertise
- Patience and resilience
- Teamwork and collaboration
Timeline
Guest Service Representative
The Local Bark
02.2024 - Current
Sanitation Specialist
Spencer's Cleaning Company
08.2021 - 02.2023
Shift Leader
Jamba Juice
05.2020 - 02.2024
High School Diploma -
Highlands High