Eugenia Paige
Fort Worth,US
Summary
Results-focused, professional with several years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives.
Management professional skills with over 10+ of managerial skills in a management position. Demonstrates expertise in vdi, desktop, remote access, thin clients and video conferencing.
Highly-effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, telecom, network, hosting, security, governance and vendor management to achieve positive impact on all business outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
IT Consultant
Concentrix
Fort Worth, Texas
10.2022 - Current
- Provide technical assistance to network users
- Collaborated closely with other departments such as operations teams and IT support staff when needed.
- Provided general IT support to staff members including troubleshooting technical issues.
- Interfaced with internal departments such as IT Support Services team to troubleshoot issues quickly and accurately.
- Coordinated with other departments such as IT support or logistics regarding customer orders.
- Resolved technical problems reported by customers via phone calls or emails quickly and accurately.
Assistant General Manager
Sonic Drive IN
Grapevine, Texas
10.2004 - 10.2022
- Ensuring that employees adhere to the company's policies, procedures, and strategies
- Motivated, trained, and disciplined employees to maximize performance
- Managed daily operations of the store, including scheduling and supervising staff.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Ensured compliance with company policies, procedures, and regulations.
Education
Associate of Arts - Business Administration
American InterContinental University
Schaumburg, IL01.2012
Associate of Arts - Medical Assistant
Arlington Medical Institute
Arlington, TX01.2004
Skills
- Accomplished
- Ambitious
- Supervision
- Interpersonal and written communication
- Problem resolution
- Staff education and training
- Clerical support
- Customer service
- Business operations
- Project organization
- MS Office
- Team management
- Strong verbal communication
Certification
RMA Registered Medical Asst
Timeline
IT Consultant
Concentrix
10.2022 - Current
Assistant General Manager
Sonic Drive IN
10.2004 - 10.2022
Associate of Arts - Business Administration
American InterContinental University
Associate of Arts - Medical Assistant
Arlington Medical Institute