Eugenia Watson

Gaithersburg

Summary

Senior Administrative and Program Analyst with 15+ years of experience across federal and state government environments. Proven expertise in case analysis, records and information management, FOIA/Privacy Act compliance, policy interpretation, and stakeholder engagement. Recognized for leading teams, improving workflows, managing sensitive information, and producing high-quality analytical and written products. Adept at translating complex regulations into clear guidance and actionable outcomes. Seeking opportunities across public, private, or nonprofit sectors where analytical, operational, and leadership skills add value.

Overview

years of professional experience

Work History

Administrative Proceeding Specialist / Management & Program Analyst

Food and Drug Administration (FDA)

10.2016 - Current

Serve as team lead, supervising staff and coordinating assignments across multiple projects while ensuring accuracy, timeliness, and regulatory compliance.
Independently design, analyze, and interpret studies related to agency communications, public health issues, and human drug products.
Advise senior leadership by providing analytical findings, recommendations, and risk assessments to support informed decision-making.
Conduct qualitative and quantitative data analysis using internal databases and specialized software, including review of social and behavioral science data.
Research, retrieve, and synthesize information from FDMS, archived records, microfiche, and hard-copy files to support management inquiries and special projects.
Process petitions, variance documents, and electronic submissions; prepare acknowledgment letters and ensure accurate docket entries.
Perform metadata cleanup and data integrity reviews for migrated records, supporting FOIA requests and public access requirements.
Provide consultative assistance to FDA staff and external stakeholders on locating and interpreting docketed materials.
Compile reference and background materials for Federal Register publications and regulatory actions.
Support remote operations by processing electronic submissions via Regulations.gov and internal document management systems.
Division of Dockets Management

Senior Case Technician / Paralegal Specialist

Social Security Administration (SSA)

08.2007 - 10.2016

Examined and processed FOIA and Privacy Act requests, ensuring full compliance with legal and regulatory requirements.
Served as Government Information Specialist, determining exempt and non-exempt information and handling sensitive records in accordance with federal policy.
Conducted detailed legal and factual research, compiling reports, summaries, and briefing materials for management and adjudicative officials.
Managed complex hearing claim files containing medical and legal documentation in both paper and electronic formats.
Analyzed evidence to determine sufficiency of record and applicability to adjudicative decisions.
Coordinated schedules for multiple Administrative Law Judges, including communication with attorneys, claimants, and expert witnesses.
Provided technical guidance and training to staff on case processing procedures, FOIA compliance, and hearing operations.
Improved operational efficiency through workflow enhancements, software adoption, and development of training materials.
Delivered high-quality customer service to internal and external stakeholders, including members of Congress, attorneys, and claimants.
Office of Disability Adjudication and Review (ODAR)

Senior Case Manager

Children's Home Society of West Virginia

08.2006 - 08.2007

Managed comprehensive case functions for residential youth, including intake, treatment planning, discharge coordination, and aftercare services.
Supervised a non-federal staff of 10-15 employees, providing guidance, performance oversight, and mentorship.
Maintained detailed electronic case files in compliance with data protection and regulatory standards.
Coordinated with state agencies, healthcare providers, educational institutions, and courts to ensure appropriate placements and services.
Advocated for residents' social, educational, and medical needs while facilitating family and community engagement.
Conducted investigations, documented adverse incidents, and reported findings to leadership and regulatory bodies.
Improved case processing efficiency by streamlining workflows and implementing best practices.
Paul Miller Home

Education

Master of Arts - Business Administration

Strayer University

Washington, DC

03.2020

Bachelor of Arts - Social Sciences

Bluefield State College

Bluefield, WV

05.2004

Skills

Program & Policy Analysis
Records & Information Management (FOIA/PA)
Regulatory & Legal Research
Case Management & Documentation
Data Analysis & Reporting

Stakeholder & Customer Relations
Workflow Optimization & Process Improvement
Team Leadership & Staff Training
Quality Assurance & Compliance
Strategic Planning & Communication

Affiliations

Alpha Kappa Alpha Sorority, Inc., Beta Lambda Omega Chapter
Pi Gamma Mu, National Honor Society for Social Science

Timeline