Student Transportation of America, STA/Rick Bus Co.
Willingboro,New Jersey
24
years of professional experience
Professional CDL driver prepared for leadership roles. Strong record in safe and efficient transportation, route planning, and vehicle maintenance. Known for teamwork, reliability, and adapting to changing demands. Skilled in navigating diverse routes, ensuring on-time deliveries, and maintaining compliance with regulations.
Work History
Customer Service Manager
4 Years 3 Months
Willingboro School District | 07.2022 - Current
Directed customer service operations, resolving parent and community inquiries with consistent professionalism.
Oversaw complaint resolution processes, ensuring timely follow-up and accurate documentation.
Coordinated communication between school departments to streamline service requests and issue escalation.
Implemented front-office procedures that improved response consistency and staff accountability.
Diesal Mechanic
7 Years
Student Transportation of America, STA/Rick Bus Co. | 10.2019 - Current
Diagnosed diesel engine, brake, and electrical issues on school buses using diagnostic equipment
Repaired air brake, suspension, steering, and exhaust systems to restore reliable vehicle operation
Performed preventive maintenance, oil changes, fluid checks, and filter replacements to support fleet readiness
Inspected buses for DOT compliance, safety defects, and mechanical concerns before daily routes