Eunice Hernandez Telles
Cary,United States
Summary
Dependable and successful server with experience in delivering fast and high-quality customer service in restaurant settings. Adaptable professional with a strong background in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
5
5
years of professional experience
Work History
Server
Jd's Tavern
02.2022 - 10.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Exhibited high energy and professionalism when dealing with clients and staff.
Server
Texas Roadhouse
04.2021 - 08.2021
- Served customers in busy restaurant, providing excellent customer service
- Demonstrated knowledge of menu items and daily specials
- Accurately took orders and managed payments
- Ensured customers' satisfaction by maintaining polite and professional attitude
- Checked on each table regularly to ensure order accuracy and customer satisfaction
- Supported needs of 35 - person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Cashier/ Food Prep
Bluegrass Bagels
08.2019 - 09.2020
- Collaborated with other staff to ensure the accurate and timely preparation of food orders
- Provided friendly and courteous customer service
- Operated cash register efficiently and accurately
- Followed proper food safety and sanitation guidelines
- Knowledge of food and beverage menus
- Familiarity with point of sale systems and cash handling procedures
- Ability to work in a team environment and maintain a professional attitude
Skills
- Customer Service
- Team Building
- Fast Learner
- Problem-solving
- Food Safety
- Relationship building
- Effective listening
- Customer Satisfaction
Timeline
Server
Jd's Tavern
02.2022 - 10.2024
Server
Texas Roadhouse
04.2021 - 08.2021
Cashier/ Food Prep
Bluegrass Bagels
08.2019 - 09.2020
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