Eunice Murguia Cervantes
Phoenix,AZ
Summary
Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader. Successfully works as part of team to reach personal and business goals.
Overview
3
3
years of professional experience
Work History
Account Manager
United Tissue Network
Phoenix, AZ
06.2023 - 07.2024
- Collaborated with sales team to determine best ways to drive market share.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Established strong relationships with decision-makers and influencers within client organizations.
Customer Service Representative
Clearview Glass and tint
Phoenix, AZ
06.2021 - 06.2023
- Developed strong customer relationships to encourage repeat business.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
High School Diploma -
Graduation Solutions
Mesa, AZ07-2017
Skills
- Advertising
- Customer training
- Preparing contracts
- Bilingual communication
- Account oversight
- Networking skills
- Order processing
- Active listening
Timeline
Account Manager
United Tissue Network
06.2023 - 07.2024
Customer Service Representative
Clearview Glass and tint
06.2021 - 06.2023
High School Diploma -
Graduation Solutions
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