Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Eunice Pineda

Walgreens
Rockville,MD
1
Language
1
Certification
5
years of professional experience

Accomplished and certified Pharmacy Technician with over 3 years of experience in retail pharmacy environments for a major national chain. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Work History

Pharmacy Technician

3 Years 2 Months
Walgreens | 08.2023 - Current
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained accurate patient records and managed insurance billing processes effectively.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.

Customer Service Manager

3 Years 11 Months
Food Lion | 06.2021 - 05.2025
  • Addressed customer complaints while promoting customer satisfaction and loyalty.
  • Supported a team of customer service representatives in creating a collaborative work environment.

Education

High School Diploma

Richard Montgomery High School | Rockville, MD | 06.2020

Skills

Confidentiality and HIPAA
FDA drug safety guidelines
Insurance billing
Customer service

Certification

Maryland Board of Pharmacy - Pharmacy Technician License

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Walgreens
08.2023 - CurrentRead More

Customer Service Manager

Food Lion
06.2021 - 05.2025Read More

Richard Montgomery High School

High School Diploma
Read More
Eunice Pineda