Eunice K. Vanderstelt
Newaygo,MI
Summary
Proven Pharmacy Technician with a track record of enhancing patient care and satisfaction at Family Health Care Pharmacy. Skilled in medication dispensing and HIPAA regulations, demonstrating exceptional problem-solving abilities and team collaboration. Achieved significant improvements in prescription accuracy and efficiency, contributing to a positive and dynamic pharmacy environment. Accomplished and certified Pharmacy Technician with over [Number] years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
31
31
years of professional experience
Work History
Certified Pharmacy Technician
Family Health Care Pharmacy
12.2012 - 04.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Pharmacy Technician
Walmart Pharmacy
05.1992 - 11.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted and labeled prescriptions with correct item and quantity.
- Managed opening and closing duties for pharmacy.
Education
High School Diploma -
Gainesville High School / Fremont High School
Gainesville, FL/ Fremont,Mi05-1977
Skills
- Problem-solving skills
- HIPAA Regulations
- Patient confidentiality
- Dosage Form Preparation
- Team Collaboration
- Medication Dispensing
- Insurance Verification
- Manual and automated medication dispensing
- Filling Prescriptions
- Refill requests
- Proper labeling
- Stocking medications
- Stocking shelves
- Prescription Filling
- Verifying orders
Timeline
Certified Pharmacy Technician
Family Health Care Pharmacy
12.2012 - 04.2023
Pharmacy Technician
Walmart Pharmacy
05.1992 - 11.2012
High School Diploma -
Gainesville High School / Fremont High School
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