Summary
Overview
Work History
Education
Skills
Timeline
Generic

Europe A. Burks

Meadview,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Medical Assistant

Kingman Regional Medical Center
01.2023 - Current
    • Sanitized, restocked and organized exam rooms and medical equipment.
    • Obtained client medical history, medication information, symptoms and allergies.
    • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
    • Collected and documented patient medical information such as blood pressure and weight.
    • Called and faxed pharmacies to submit prescriptions and refills.
    • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
    • Documented vital signs and health history for patients in clinic and hospital environments.
    • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
    • Performed clerical duties, such as word processing, data entry, answering phones and filing.
    • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
    • Tested and recorded blood glucose levels.

Truck Dispatcher

Papa Fox Express, LLC
01.2020 - 11.2022
    • Coordinated pickups and deliveries across all 50 states.
    • Documented service activities and issues and produced regular reports.
    • Scheduled and tracked movements of owned and rented equipment.
    • Monitored dispatched calls and took action to resolve and correct potential problems.
    • Tracked purchase orders and approved vendor invoices for outside services.
    • Recorded customer encounters through detailed notes and maintained comprehensive records.
    • Responded to over 20 daily caller requests with information about assistance and timeframes.

Property Management Assistant

Project For Pride In Living - AmeriCorps
08.2018 - 01.2020
    • Promptly responded to tenant complaints and concerns for over 2 properties.
    • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
    • Verified income, assets and expenses and completed file tracking sheet for each applicant.
    • Exceeded annual occupancy of 100% in 2018,2019,2020.
    • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
    • Completed final move-out walk-throughs with tenants to identify required repairs.
    • Followed up on delinquent tenants and coordinated collection procedures.
    • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.

Human Resources Specialist

Minneapolis Park And Recreation Board Headquarters
07.2016 - 11.2019
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.

Education

Bachelor of Science - Social Work

University of Phoenix
Tempe, AZ
2026

State License - Nail Technician

Marinello School of Beauty - Las Vegas
Las Vegas, NV
07.2014

Certificate - Medical Assistant

Anthem College - Phoenix
Phoenix, AZ
08.2012

Skills

  • Treatment Options
  • Account Management
  • Assisting with Physical Exams
  • Clerical Support
  • Medical Filing
  • Documentation Review
  • Completing Insurance Forms
  • Medical Charts and Records
  • Patient Care Activities
  • Patient Intakes
  • EMR Systems
  • Customer Service

Timeline

Medical Assistant

Kingman Regional Medical Center
01.2023 - Current

Truck Dispatcher

Papa Fox Express, LLC
01.2020 - 11.2022

Property Management Assistant

Project For Pride In Living - AmeriCorps
08.2018 - 01.2020

Human Resources Specialist

Minneapolis Park And Recreation Board Headquarters
07.2016 - 11.2019

Bachelor of Science - Social Work

University of Phoenix

State License - Nail Technician

Marinello School of Beauty - Las Vegas

Certificate - Medical Assistant

Anthem College - Phoenix

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Europe A. Burks