Summary
Overview
Work History
Education
Skills
Timeline
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Euton  Hoi

Euton Hoi

Boston

Summary

Dynamic Security Supervisor with a proven track record at Allied Universal Security Services, excelling in team leadership and CCTV monitoring. Enhanced safety protocols and trained personnel, fostering accountability. Skilled in conflict resolution, I effectively coordinated incident responses, ensuring a secure environment and promoting operational excellence.

Overview

2026
2026
years of professional experience

Work History

Security Supervisor

Allied Universal Security Services
09.2024 - Current
  • Supervised daily security operations, ensuring adherence to protocols and enhancing overall safety measures.
  • Conducted regular site inspections to identify vulnerabilities and implement corrective actions promptly.
  • Trained and mentored new security personnel, fostering a culture of teamwork and accountability.
  • Coordinated incident response efforts, documenting events accurately for reporting and analysis.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.

Live in Staff

Commonwealth Land Trust
03.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and resident safety.

Program Monitor

Community Resources Justice
09.2021 - Current

Required pat downs,room search, headcounts and walkthrus.

Sales Manager

Aaron's Sales and Lease
03.2021 - 08.2021
  • Led sales team to exceed quarterly revenue targets through strategic planning and execution.
  • Developed training programs to enhance product knowledge and sales techniques among staff.
  • Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
  • Implemented CRM systems to streamline customer interactions and improve follow-up processes.
  • Cultivated relationships with key accounts, resulting in increased customer loyalty and repeat business.

Pretzel Maker

Harpoon Brewery
06.2019 - 03.2020
  • Operated pretzel-making machinery to ensure quality and consistency.
  • Developed new pretzel recipes, enhancing product offerings and customer satisfaction.
  • Trained team members on production techniques and safety protocols.
  • Streamlined production processes, reducing waste and improving efficiency.

Shift Manager

McDonald's
2004 - 11.2019
  • Coordinated shift schedules, optimizing staff allocation for peak hours and operational needs.
  • Resolved customer complaints promptly, enhancing overall service quality and satisfaction.
  • Implemented process improvements that streamlined workflows and increased productivity across shifts.
  • Analyzed operational data to identify trends, informing strategic decisions for resource management.

Shift Manager

Boston Market
08.2017 - 06.2019
  • Supervised daily operations, ensuring adherence to company policies and safety standards.
  • Trained and mentored team members, fostering a collaborative work environment.
  • Monitored inventory levels, implementing efficient ordering processes to reduce waste.
  • Conducted performance evaluations, providing constructive feedback for continuous improvement.

Sales Manager

Northside Family Sportswear
02.2000 - 05.2007
  • Coordinated promotional events that boosted brand visibility and attracted new customers to the store.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Education

Culinary Art

Miami Job Corps
Miami, FL
08-1994

GED -

Dorchester High
Boston, VA
06-1993

Skills

  • Team leadership
  • CCTV monitoring
  • Staff management
  • Security personnel training
  • Daily incident reporting
  • Skilled in conflict resolution
  • Relationship building and management

Timeline

Security Supervisor

Allied Universal Security Services
09.2024 - Current

Live in Staff

Commonwealth Land Trust
03.2024 - Current

Program Monitor

Community Resources Justice
09.2021 - Current

Sales Manager

Aaron's Sales and Lease
03.2021 - 08.2021

Pretzel Maker

Harpoon Brewery
06.2019 - 03.2020

Shift Manager

Boston Market
08.2017 - 06.2019

Sales Manager

Northside Family Sportswear
02.2000 - 05.2007

Shift Manager

McDonald's
2004 - 11.2019

Culinary Art

Miami Job Corps

GED -

Dorchester High
Euton Hoi