Euton Hoi

• Supervised daily security operations, ensuring adherence to protocols and enhancing overall safety measures.
• Conducted regular site inspections to identify vulnerabilities and implement corrective actions promptly.
• Trained and mentored new security personnel, fostering a culture of teamwork and accountability.
• Coordinated incident response efforts, documenting events accurately for reporting and analysis.
• Monitored alarm systems and CCTV footage to enable prompt attention and response.

• Kept work areas clean, organized, and safe to promote efficiency and resident safety.

Required pat downs,room search, headcounts and walkthrus.

• Led sales team to exceed quarterly revenue targets through strategic planning and execution.
• Developed training programs to enhance product knowledge and sales techniques among staff.
• Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly.
• Implemented CRM systems to streamline customer interactions and improve follow-up processes.
• Cultivated relationships with key accounts, resulting in increased customer loyalty and repeat business.

• Operated pretzel-making machinery to ensure quality and consistency.
• Developed new pretzel recipes, enhancing product offerings and customer satisfaction.
• Trained team members on production techniques and safety protocols.
• Streamlined production processes, reducing waste and improving efficiency.

• Coordinated shift schedules, optimizing staff allocation for peak hours and operational needs.
• Resolved customer complaints promptly, enhancing overall service quality and satisfaction.
• Implemented process improvements that streamlined workflows and increased productivity across shifts.
• Analyzed operational data to identify trends, informing strategic decisions for resource management.

• Supervised daily operations, ensuring adherence to company policies and safety standards.
• Trained and mentored team members, fostering a collaborative work environment.
• Monitored inventory levels, implementing efficient ordering processes to reduce waste.
• Conducted performance evaluations, providing constructive feedback for continuous improvement.

• Coordinated promotional events that boosted brand visibility and attracted new customers to the store.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.