Eva Arias
San Benito
Summary
Dedicated to enhancing quality customer service and driving improvements in company goals. Passionate about delivering exceptional service and exceeding customer expectations. Committed to fostering positive relationships with clients and colleagues to achieve mutual success. Proven track record of implementing strategies that drive customer satisfaction and contribute to overall business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospital Service Technician
Memorial Hermann Hospital
03.2025 - 05.2025
- Provided support to medical staff in resolving medical equipment problems.
- Developed and maintained medical equipment databases.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
Transportation Specialist
Prime West Health
12.2024 - 03.2025
- Worked with service providers to resolve issues and correct delays.
- Developed criteria and application instructions for federal and state public transportation programs.
- Coordinated schedules and communicated changes to customers.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Pharmacy Operations Manager
Walgreens
12.2020 - 02.2024
- Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying.
- Prepare and file reports and records required by the company and various government agencies.
Senior Pharmacy Technician
Walgreens
11.2019 - 12.2020
- Properly storing pharmaceutical shipments, filling claims for warehouse overages and shortages.
- Assists in maintaining efficient work flow.
- Maintains PTCB certification and assist in improving inventory and providing exceptional customer service.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reviewed and verified customer information and insurance provider information.
Pharmacy Technician
Walgreens
08.2019 - 11.2019
- Work under a Licensed Pharmacist and provide all duties expected from me, which includes filling medications, interacting with patients and making it my responsibility to get patients understanding of what they need and what I can do to make sure they leave pharmacy knowing everything they need about their medications.
- I make it personal to leave the patient satisfied.
Education
High school or equivalent -
Los Fresnos High School
Los Fresnos, TX08.2018
Skills
- Excellent communication skills
- Microsoft Word
- Customer Service
- Bilingual
- Pharmacy Technician Experience
- Tax Experience
- Medical Billing
- Insurance Verification
- Compounding Medications
- Medical Terminology
- Typing
- Order Entry
- Cash Handling
- Microsoft Outlook
- Data Entry
- Computer Skills
- Computer Operation
- Cash register
- Restaurant experience
- Organizational skills
- Team management
- Operations management
- Clinical pharmacy experience
- Analysis skills
- Microsoft Office
- Microsoft Excel
- Hazardous materials handling
- Medical equipment maintenance
- Medical coding
- Diagnostic testing
- Supply restocking
- HIPAA proficiency
- Equipment testing
- Sterilization techniques
Certification
- National Pharmacy Technician Certification (PTCB), 08/01/00
- Certified Pharmacy Technician (CPhT)
- Pharmacy Technician License
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Full Professional
Timeline
Hospital Service Technician
Memorial Hermann Hospital
03.2025 - 05.2025
Transportation Specialist
Prime West Health
12.2024 - 03.2025
Pharmacy Operations Manager
Walgreens
12.2020 - 02.2024
Senior Pharmacy Technician
Walgreens
11.2019 - 12.2020
Pharmacy Technician
Walgreens
08.2019 - 11.2019
High school or equivalent -
Los Fresnos High School
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