Eva Cofer
Burleson,TX
Summary
Detail-oriented and capable of quickly and effectively learning new tasks. Customer-focused, with the ability to resolve complex issues and earn customer loyalty. Dedicated to learning, growing, and succeding.
Overview
3
3
years of professional experience
Work History
House Cleaner
Self-employeed
Burleson, TX
12.2023 - Current
- Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Maintained and organized cleaning supplies stock.
Server
Cracker Barrell
Grand Prairie, TX
08.2023 - 12.2023
- Took orders from customers accurately and in a timely manner.
- Explained menu items, describing ingredients and cooking methods upon request.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked food before serving it to customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
Server
Pluckers
Arlington, TX
02.2023 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Took orders from customers accurately and in a timely manner.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Checked food before serving it to customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Babysitter
Self-employeed
Burleson, TX
01.2022 - 12.2022
- Helping older children with homework assignments as directed by parents.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Developing creative ways to encourage learning through everyday experiences.
- Responsibly watched children while parents were out.
- Tutored children in multiple school subjects to boost educational performance.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Engaged with children on individual basis to build positive, trusting relationships.
- Assisting with meals, snacks, and bedtime routines for the children.
Customer Service Cashier
Pizza Hut
Arlington , TX
01.2021 - 08.2021
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Greeted customers promptly and responded to questions.
- Greeted customers and provided friendly customer service.
- Processed customer payments quickly and returned exact change and receipts.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Mansfield Legacy High School
Mansfield, TX05-2022
Skills
- Customer Service
- Complaint Handling
- Quality Control
- Computer Skills
- Organizational Abilities
- Time Management
- Good Communication skills
- Fast Learner
- Relationship Building
- Problem-Solving Skills
- Flexibility
- Team Building
- Strong Team Member
Refrences
Kristy Ingram-
(972)-693-6585
Melena Cicala-Alvarez-
(817)-323-7902
Melanie Mcneff-
(817)-873-9028
Ana Trujillo-
(469)-672-7892
Timeline
House Cleaner
Self-employeed
12.2023 - Current
Server
Cracker Barrell
08.2023 - 12.2023
Server
Pluckers
02.2023 - 07.2023
Babysitter
Self-employeed
01.2022 - 12.2022
Customer Service Cashier
Pizza Hut
01.2021 - 08.2021
High School Diploma -
Mansfield Legacy High School