Eva Greenberg

• Masterfully managed multiple tables in a fast-paced fine-dining environment, ensuring seamless service during high-volume shifts.
• Prioritized tasks and adapted quickly to changing circumstances, maintaining exceptional attention to detail under pressure.
• Anticipated guests’ needs and provided personalized recommendations, leading to increased customer satisfaction and repeat business.
• Coordinated with kitchen and bar staff to ensure accurate and timely delivery of orders, even during peak hours.

• Private chef for elderly couple, cooking their weekly meals, shopping for household and working as house manager

• Company Overview: Weekdays is a startup providing childcare & micro-school options for parents
• Led customer support, resolving every issue that a parent or teacher might have with calmness and empathy for the heightened stress of the pandemic
• Prioritized and answered customer outreach based on urgency, frustration level, and where they are in the customer lifecycle to optimize for payment conversion
• Helped cross-functional partners understand common customer pain points to improve the product and user experience

-Learned the ins and outs of all fabrics, styles, and functionalities of products to deliver the best education to customers

- Developed trust with customers, creating returning shoppers

- Diligently kept account of customers’ product feedback so changes could be implemented by lululemon corporate