Eva Harris
Scott,AR
Summary
Dynamic sales associate with proven expertise at Walmart, enhancing customer satisfaction through exceptional service and relationship building. Skilled in cash handling and problem-solving, I consistently improved checkout efficiency and maintained organized displays, resulting in increased customer loyalty and repeat business. Reliable and adaptable, I thrive in fast-paced environments. A great history of developing heartfelt experiences with customers, adding a great environment and overall experience for the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
Lonoke, AR
09.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure accessibility and visual appeal.
- Processed transactions efficiently using point-of-sale systems to improve checkout speed.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Addressed customer complaints promptly, ensuring satisfaction and loyalty retention.
- Trained new associates on store policies and procedures, promoting a knowledgeable workforce.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Pharmacy Technician
CVS Pharmacy
North Little Rock, AR
02.2025 - 05.2025
- Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted in inventory management by monitoring stock levels and organizing medication storage.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Collaborated with pharmacists to prepare medications for dispensing, maintaining safety protocols.
- Conducted routine equipment checks to ensure operational readiness and compliance standards were met.
- Implemented process improvements that enhanced prescription filling efficiency and reduced errors.
- Maintained accurate patient records in electronic systems, ensuring confidentiality and data integrity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Rural Mail Carrier Associate
United States Post Office
Lonoke, AR
12.2023 - 06.2024
- Delivered mail and packages efficiently to rural addresses.
- Collected outgoing mail from designated locations daily.
- Maintained accurate records of deliveries and pickups.
- Assisted in sorting and organizing mail for distribution routes.
- Adapted quickly to changing weather conditions during deliveries.
- Ensured compliance with safety protocols while operating delivery vehicles.
- Developed strong customer relationships through reliable service.
- Collaborated with team members to optimize delivery routes and schedules.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
- Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
- Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
- Collaborated closely with other Rural Mail Carrier Associates, contributing to a supportive work environment focused on teamwork and communication.
- Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
- Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
Education
High School Diploma -
North Little Rock High School
North Little Rock, AR05-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Customer needs assessment
- Meeting deadlines
- Upselling
- Professional demeanor
- Adapt to diverse groups
- Guest relations
Certification
Pharmacy Technician License
Timeline
Sales Associate
Walmart
09.2025 - Current
Pharmacy Technician
CVS Pharmacy
02.2025 - 05.2025
Rural Mail Carrier Associate
United States Post Office
12.2023 - 06.2024
High School Diploma -
North Little Rock High School