Eva Harris
Indian Head,MD
Summary
Clinical Coordinator with a strong track record in managing clinical operations for diverse teams. Expertise in patient scheduling, workflow coordination, and infection control enhances operational efficiency. Focused on developing and implementing strategies that improve health management and patient outcomes.
Overview
27
27
years of professional experience
Work History
Scheduler
UMMS
La Plata, Maryland
10.2023 - Current
- Facilitated resolution of scheduling conflicts among staff to enhance workflow coordination.
- Analyzed scheduling patterns to identify opportunities for operational efficiency.
- Supported scheduling needs across multiple departments within the healthcare system.
- Confirmed patient appointments efficiently.
Clinical Coordinator
Foxhall OB/GYN Associates
Washington, DC
12.2001 - 08.2022
- Managed 10 physicians with daily in-office procedures.
- Managed 10 Medical Assistants with day-to-day clinical responsibilities.
- Oversaw management of abnormal Pap Smear logs to ensure timely follow-up and patient care.
- Scheduled, cancelled, and modified patient appointments to optimize clinic operations and patient access.
- Performed daily tasks as provided by physicians.
- Perform Dexa Scans on patients.
- Reviewed and verified vaccination records for accuracy.
- Inform patients of test results.
- Send patient prescriptions to the pharmacy.
- Report positive STDs to the DOH.
- Manage COVID-19 Protocols.
- Ordered supplies for clinical staff from participating laboratories.
- Ordered supplies for the office.
- Manage physician CAQH profiles.
- Fax on-call schedules to Labor & Delivery.
- Interview potential MA candidates.
- Onboard new Medical Assistants, Medical Records Technicians, and Call Center Representatives.
- Coordinated PTO requests for all staff, facilitating smooth workflow and staffing continuity.
- Entered scheduling templates of physicians and ancillary services into EMR.
- Performed staff annual evaluations.
- Participated in Electronic Medical Records Committee meetings.
Certified Medical Assistant
Mitchellville OB/GYN
09.1999 - 11.2001
- Performed phlebotomy and administered injections according to physician protocols
- Triage patients efficiently to ensure prompt care
- Oversaw daily operations at satellite office to maintain workflow and patient satisfaction.
Education
Certificate of Completion - Medical Assisting
Sanz School
Washington, DC03-1999
No Degree - Nursing
University of The District of Columbia
Washington, DCSkills
- Scheduling logistics
- EMR documentation
- Appointment management
- Documentation management
- Care coordination
- Claims processing
- Organizational skills
- Stress management
- Staff management
- Appointment coordination
- Collaboration skills
- Teamwork and collaboration
- Effective communication
- Problem solving
- Critical thinking
- Strong work ethic
Timeline
Scheduler
UMMS
10.2023 - Current
Clinical Coordinator
Foxhall OB/GYN Associates
12.2001 - 08.2022
Certified Medical Assistant
Mitchellville OB/GYN
09.1999 - 11.2001
Certificate of Completion - Medical Assisting
Sanz School
No Degree - Nursing
University of The District of Columbia