Summary
Overview
Work History
Education
Skills
Timeline
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Eva Hulit

Lake Orion

Summary

Dynamic Service Manager at Chipotle with a proven track record in enhancing customer satisfaction and team performance. Expert in problem-solving and team leadership, I successfully trained staff to elevate service standards while managing inventory costs effectively. Committed to fostering a positive work environment and driving operational excellence. Thrives in a fast-paced, customer-centric environment, adept at managing diverse teams and resolving complex issues. Developed strong leadership and communication skills, ensuring smooth operations and high customer satisfaction. I am looking to transition into a new field, leveraging these transferable skills for impactful contributions.

Overview

3
3
years of professional experience

Work History

Service Manager

Chipotle
04.2022 - Current
  • Resolved customer complaints in a professional and timely manner.
  • Analyzed service reports to identify areas of improvement.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

Education

Bachelor of Arts - English Literature

Oakland University
Rochester, MI
12-2024

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Creative writing
  • Strong research skills
  • Content creation
  • Editing and proofreading
  • Grammar usage

Timeline

Service Manager

Chipotle
04.2022 - Current

Bachelor of Arts - English Literature

Oakland University
Eva Hulit