Eva Kruglov
Reynoldsburg
Summary
Detail-oriented spa coordinator with expertise in appointment scheduling and team management. Committed to enhancing customer satisfaction and optimizing spa operations.
Overview
1
1
year of professional experience
Work History
Lead Spa Coordinator
Plush Beauty Lab LLC
Columbus OH
12.2025 - 03.2026
- Coordinated daily spa operations to ensure seamless service delivery and customer satisfaction.
- Managed appointment scheduling using spa management software to optimize staff utilization.
- Assisted in inventory management, tracking product levels for timely replenishment and order placement.
- Supported team training initiatives, enhancing staff knowledge of spa services and protocols.
- Maintained cleanliness and organization of treatment rooms to uphold high hygiene standards.
- Assisted in hiring and onboarding new employees, contributing to a cohesive team environment.
Spa Coordinator
Plush Beauty Lab LLC
Bexley, OH
06.2025 - 11.2025
- Coordinated scheduling for spa appointments, optimizing client flow and resource allocation.
- Assisted in managing inventory levels, ensuring availability of spa products and supplies.
- Supported customer service initiatives by addressing client inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of treatment rooms, enhancing overall client satisfaction.
- Conducted follow-up communications with clients post-treatment to gather feedback and encourage repeat visits.
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Enhanced customer satisfaction by providing exceptional service and creating personalized spa experiences.
Education
High School Diploma -
Columbus Torah Academy
Columbus, OH06-2027
Skills
- Spa operations
- Exceptional communication
- Staff training and development
- Team management
- Appointment scheduling
- Schedule coordination
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Excellent communication
Languages
Russian
Limited Working
Timeline
Lead Spa Coordinator
Plush Beauty Lab LLC
12.2025 - 03.2026
Spa Coordinator
Plush Beauty Lab LLC
06.2025 - 11.2025
High School Diploma -
Columbus Torah Academy