Eva Kruglov
Spa Coordinator/Concierge
Reynoldsburg,OH
Summary
Bringing positive attitude with exceptional organizational skills and service-oriented mindset. Familiar with client scheduling and appointment management, combined with proficiency in handling administrative tasks and ensuring smooth operations. Committed to enhancing client experiences and supporting well-coordinated, efficient work environment.
Overview
1
1
year of professional experience
Work History
Lead Spa Coordinator
Plush Beauty Lab LLC
2025.12 - 2026.03
- Coordinated daily spa operations to ensure seamless service delivery and customer satisfaction.
- Managed appointment scheduling using spa management software to optimize staff utilization.
- Assisted in inventory management, tracking product levels for timely replenishment and order placement.
- Supported team training initiatives, enhancing staff knowledge of spa services and protocols.
- Maintained cleanliness and organization of treatment rooms to uphold high hygiene standards.
- Assisted in hiring and onboarding new employees, contributing to a cohesive team environment.
- Sold packages and memberships to the customers, explained discount and points system for customer satisfaction.
Spa Coordinator
Plush Beauty Lab LLC
2025.06 - 2025.11
- Coordinated scheduling for spa appointments, optimizing client flow and resource allocation.
- Assisted in managing inventory levels, ensuring availability of spa products and supplies.
- Supported customer service initiatives by addressing client inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of treatment rooms, enhancing overall client satisfaction.
- Conducted follow-up communications with clients post-treatment to gather feedback and encourage repeat visits.
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Enhanced customer satisfaction by providing exceptional service and creating personalized spa experiences.
- Sold packages and memberships to the customers, explained discount and points system for customer satisfaction.
Education
High School Diploma -
Columbus Torah Academy
Columbus, OH2027-06
Skills
- Exceptional Customer Service
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Operational efficiency
- Appointment Scheduling & Coordination
- Product Sales
Extracurricular Activities
Varsity Volleyball, Middle Hitter, ranked in the top 3 in United for 2 stats. Tennis, Ice Skating
Babysitter since 2022, with valid CPR license
Languages
Russian
Native or Bilingual
Hebrew
Limited Working
Timeline
Lead Spa Coordinator
Plush Beauty Lab LLC
2025.12 - 2026.03
Spa Coordinator
Plush Beauty Lab LLC
2025.06 - 2025.11
High School Diploma -
Columbus Torah Academy