Eva Laze
Summary
Financial Specialist with extensive experience at Metropolitan Commercial Bank, specialized in trade services, loan operations, compliance auditing and credit risk assessment. Proven ability to build strong customer relationships while ensuring adherence to regulatory standards. Strong analytical skills utilized to drive portfolio growth and effectively mitigate risks. Consistently delivers exceptional results in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Loan Operations Specialist
Metropolitan Commercial Bank
Manhattan, New York
10.2025 - Current
- Trade Services Specialist in banking operations, wire transfers, and compliance regulations.
- Handle Documentary Collection and release the proper docs to the client as soon as the payment has been made to the remitting international bank.
- Run OFAC and Watchdog for all entities and borrowers in accordance with bank regulations in order to prevent the bank from putting itself at risk.
- Prepare Student Loans Report on a daily basis.
- Decision OD’s for the loan accounts.
- Conduct the CEIS report to evaluate the credit risk, provide portfolio growth, rates, and risk rating.
- Prepare a detailed review to create a loan profile for every new borrower to ensure adherence to internal controls and regulatory policies.
- Identify compliance expectations and collaborate with management to implement corrective actions.
- Review loan applications to ensure compliance with bank policies and regulatory standards and provide the proper report to the closing loan team to proceed with loan approval.
- Execute regular audits for loan files, identify, and address compliance issues promptly on the Remote Folder.
- Collaborate with team members in order to properly originate, fund, close, service, renew, or modify loans as requested by lenders.
- Create and update accurate records of all loan transactions for audit purposes on a monthly basis.
- Process payments, escrow accounts, and other related activities for various loans.
- Maintain accurate, up-to-date loan records and reports through Global Search to document the daily work.
- Coordinate with loan officers and underwriters to facilitate smooth loan processing.
Client Service Specialist, Lending Deposits
Metropolitan Commercial Bank
Manhattan, New York
02.2024 - 10.2025
- Opened new accounts for CRE, C&I lending clients.
- Confirmed and processed wires requested by clients and lenders.
- Released Ultra and Regular monthly statements.
- Conducted a 60-day negative report on overdrawn accounts.
- Reviewed documentary collections meticulously, ensuring compliance and facilitating seamless client assistance, resulting in improved service accuracy.
- Serviced existing accounts by addressing overdraft reports, effectively reversing fees and restoring client trust through timely resolutions.
- Implemented electronic signature solutions via Docusign, expediting new account openings and enhancing operational efficiency.
- Coordinated with lenders to adjust fixed rates for interest-bearing accounts, ensuring alignment with client needs and maintaining competitive offerings.
- Streamlined new accounts onboarding process, significantly enhancing client satisfaction and reducing processing time for CRE/C&I Lending clients.
Assistant Treasurer, Branch Operations Supervisor
Alma Bank
New York, NY
06.2023 - 02.2024
- Supervised operational risk, ensuring the branch complies daily, meeting all retail banking policies and procedures.
- Processed Large Transactions report: diligent in reviewing ACH in, ACH out, Incoming Wire, Outgoing Wire, and reporting it to the Regional Manager and the Branch.
- Performed signature verification (using the Image Center system to verify the signature on the bank's records in order to pay/return checks).
- Ordered cash for the branch accurately and within the branch limit.
- Reviewed the account opening paperwork and made sure all the documents were provided as assistance to the manager. Performed tellers' monthly surprise audit.
Personal Banker
Valley Bank
New York, NY
06.2022 - 06.2023
- Meets with customers to analyze financial needs and maximize sales opportunities.
- Works to meet existing branch performance standards in areas such as controllable operating losses through compliance with established Bank policies and procedures.
- Collaborates with the Market Manager by providing feedback regarding reports, operations and sales on a daily basis.
- Full knowledge of all branch operations encompassing making sound business decisions and including evaluating, honoring and approving all exception items minimizing potential loss to the bank; supervises Operational Risk, ensuring the branch complies daily, meeting all Retail Banking Policy and Procedures.
Teller
Apple Bank
New York, NY
05.2019 - 06.2022
- Processed standard teller transactions such as withdrawal, deposit, loan payment, credit card payment, safe deposit payment for checking accounts (ND), savings accounts (SV), certificates of deposit (CD), and money market accounts.
- Cashed checks against the SV or ND account.
- Balanced currency, coins, and checks in cash drawers at the end of shifts.
- Attended to customer inquiries in person and over the phone.
- Performed service and maintenance of automated teller machine (ATMs).
- Redeemed U.S. Savings bonds.
Education
Bachelor - Business Administration
CUNY Brooklyn College
New York, NY2021
Master - Marketing of Business Administration
University of Tirana, Faculty of Economy
Tirana, Albania2014
Bachelor - Business Administration
University of Tirana, Faculty of Economy
Tirana, Albania2012
Skills
- Compliance Auditing
- Loan Documentation Review
- Quality Assurance
- Time Management
- Leadership
- Critical Thinking
- Risk Management
- Regulatory Compliance
- Analytical Skills
- Reconciliation
- Attention to Details
- Team Collaboration
Timeline
Loan Operations Specialist
Metropolitan Commercial Bank
10.2025 - Current
Client Service Specialist, Lending Deposits
Metropolitan Commercial Bank
02.2024 - 10.2025
Assistant Treasurer, Branch Operations Supervisor
Alma Bank
06.2023 - 02.2024
Personal Banker
Valley Bank
06.2022 - 06.2023
Teller
Apple Bank
05.2019 - 06.2022
Bachelor - Business Administration
CUNY Brooklyn College
Master - Marketing of Business Administration
University of Tirana, Faculty of Economy
Bachelor - Business Administration
University of Tirana, Faculty of Economy