Eva Leiva
Los Angeles,CA
Summary
Detail-oriented Housekeeper with expertise in maintaining clean and organized interiors while managing diverse household tasks. Demonstrates strong organizational and multitasking abilities through effective handling of cleaning, laundry, shopping, and cooking. Prioritizes client needs to foster comfortable and welcoming living environments, both independently and collaboratively.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Private Housekeeper
Harbor Freight Tools USA
Beverly Hills, California
01.2025 - 09.2026
- Provided detailed housekeeping services for a private residence, maintaining consistently high cleanliness and organization standards.
- Completed daily cleaning, laundry, linen care, kitchen upkeep, and general household maintenance.
- Managed recurring household routines and prioritized tasks efficiently to meet client expectations.
- Maintained discretion and professionalism while working independently in a private home.
- Reduced the need for follow-up cleaning by completing tasks thoroughly and consistently on the first visit.
- Maintained organized supplies and cleaning materials to support efficient daily operations.
Housekeeper
Four Seasons Hotel
Beverly Hills, California
08.2023 - 01.2025
- Cleaned and maintained approximately 6-10 guest rooms per shift while meeting luxury-hotel cleanliness standards.
- Completed detailed cleaning of bedrooms, bathrooms, floors, fixtures, and guest areas.
- Replaced linens, towels, amenities, and room supplies while preparing rooms for guest arrival.
- Responded promptly to guest requests and coordinated with supervisors and other departments to resolve room-related concerns.
- Maintained strong attention to detail while working within daily room assignments and checkout deadlines.
Dispatcher
Mariano’s transports inc.
Commerce, California
07.2022 - 08.2023
- Coordinated approximately 30–50 transportation assignments per day, depending on operational demand.
- Communicated with drivers and customers to confirm schedules, pickup locations, delivery details, and route changes.
- Monitored active transportation assignments and provided timely updates regarding delays or schedule adjustments.
- Maintained accurate dispatch records, driver information, trip details, and customer communications.
- Managed multiple assignments simultaneously while prioritizing urgent requests and time-sensitive deliveries.
- Helped reduce scheduling disruptions by communicating changes quickly and coordinating alternate arrangements when needed.
- Worked closely with drivers and management to support reliable daily transportation operations.
Housekeeper/Front Desk Supervisor
Hampton inn and suites
Santa Monica, California
04.2020 - 06.2022
- Supervised front-desk operations and supported a team of approximately 3–6 employees during assigned shifts.
- Assisted with guest check-ins, checkouts, reservations, room assignments, payments, and general guest inquiries.
- Handled approximately 30–60 guest interactions per shift while maintaining a professional and welcoming attitude.
- Responded to guest concerns and coordinated solutions with housekeeping, maintenance, and management.
- Assisted with housekeeping operations, room inspections, supply coordination, and daily cleanliness standards.
- Helped ensure rooms were prepared on schedule by communicating priorities between the front desk and housekeeping teams.
- Supported positive guest satisfaction by resolving service issues promptly and professionally.
- Maintained accurate front-desk records and followed hotel procedures for guest service, safety, and security.
Housekeeper
JW Marriott
Santa Monica, California
01.2017 - 03.2020
- Cleaned and prepared approximately 8-10 guest rooms per shift according to Marriott quality standards.
- Performed detailed cleaning of bathrooms, bedrooms, floors, windows, fixtures, and guest areas.
- Changed linens, towels, and room supplies while ensuring proper presentation and room readiness.
- Completed assigned rooms efficiently while meeting daily checkout and inspection deadlines.
- Followed established sanitation, safety, chemical-handling, and infection-control procedures.
- Contributed to positive guest experiences by maintaining clean, comfortable, and well-presented rooms.
- Worked collaboratively with housekeeping team members and supervisors to complete daily room assignments.
- Reported maintenance issues, lost-and-found items, and room concerns to supervisors promptly.
Education
Susan Miller Dorsey High School
Los angelesSkills
- Housekeeping & Deep Cleaning
- Luxury Hotel Room Preparation
- Guest Room Inspection
- Safety and Sanitation Procedures
- Laundry & Linen Services
- Front Desk Operations
- Front Desk Supervision
- Guest Complaint Resolution
- Customer Service
- Team Coordination and Supervision
- Organization & Time Management
- Attention to Detail
- Transportation Dispatching
- Scheduling & Route Coordination
- Driver and Customer Communication
- Recordkeeping
- Reliability
- Professionalism
Languages
English
Professional
Spanish
Professional
Timeline
Private Housekeeper
Harbor Freight Tools USA
01.2025 - 09.2026
Housekeeper
Four Seasons Hotel
08.2023 - 01.2025
Dispatcher
Mariano’s transports inc.
07.2022 - 08.2023
Housekeeper/Front Desk Supervisor
Hampton inn and suites
04.2020 - 06.2022
Housekeeper
JW Marriott
01.2017 - 03.2020
Susan Miller Dorsey High School