Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Eva Okert

Oak Ridge,TN

Summary

Driven and compassionate professional with a proven track record in customer service and patient care, honed at companies like Walmart. Excelled in cash handling and customer assistance, enhancing customer loyalty through exceptional service and empathy. Demonstrated strong work ethic and integrity, significantly improving patient satisfaction and engagement at NHC.

Overview

2
2
years of professional experience

Work History

Cashier

Walmart
02.2024 - 09.2024


  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Crew Member

Jersey Mike's Subs
02.2023 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.

Nursing Assistant

NHC
01.2023 - 07.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

Oak Ridge
Oak Ridge, TN
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer service excellence
  • Cleaning and sanitizing

Timeline

Cashier

Walmart
02.2024 - 09.2024

Crew Member

Jersey Mike's Subs
02.2023 - 11.2023

Nursing Assistant

NHC
01.2023 - 07.2023

Oak Ridge

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Eva Okert