Eva Opitek
Phoenix,AZ
Summary
I am experienced and dedicated to meeting company needs with consistent and organized practices and deliver exceptional dining experiences. Motivated college student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Crew Member Shift Manager
Nekter Juice Bar Inc.
Phoenix, AZ
09.2023 - 08.2024
- Oversaw shift operations, including cash handling and customer relations.
- Greeted customers and provided excellent customer service.
- Provided guidance to team members when needed in order to improve efficiency during rush hours.
- Processed payments at the register accurately and efficiently according to company policy.
- Monitored stock levels of food supplies, ingredients, and products for the shift.
- Inspected food preparation areas to ensure compliance with health and safety standards.
- Assigned tasks to crew members and monitored their performance.
- Performed opening and closing duties such as counting money in the register drawer, balancing receipts, restocking items.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Carhop
Sonics Drive In
Anthem, AZ
10.2022 - 10.2023
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Maintained cleanliness of dining area by wiping down surfaces and removing trash from tables between guests.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Adhered to company policies regarding dress code, attendance requirements, break times.
- Communicated effectively with co-workers regarding order status or customer requests.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Operated cash register accurately and efficiently to process customer payments.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
Lifeguard
Anthem Community Center
Anthem, AZ
05.2022 - 08.2023
- Enforced all safety regulations and posted rules for patrons.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Responded quickly to medical emergencies in the pool area.
- Educated patrons about safe swimming practices through public announcements.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Monitored behaviors for safety violations and took steps to prevent further violations.
Education
High School Diploma -
Boulder Creek High School
Anthem, AZ05-2024
Skills
- Workplace Safety
- Complaint Handling
- Policy Enforcement
- Crew Leadership
- Money Handling
- Relationship Building
- Problem-Solving
- Decision-Making
- Customer Service
- Conflict Resolution
- Staff Motivation
- Good Communicator
Affiliations
- STEM College Student
- Family oriented
- Either working or at home or at school
References
References available upon request.
Timeline
Crew Member Shift Manager
Nekter Juice Bar Inc.
09.2023 - 08.2024
Carhop
Sonics Drive In
10.2022 - 10.2023
Lifeguard
Anthem Community Center
05.2022 - 08.2023
High School Diploma -
Boulder Creek High School
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