Eva Roumaya

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Greeted new customers, discussed specials and took drink orders.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Remained calm and poised when dealing with difficult customers or during busy shifts

volunteered at organizations such as Dwell with Dignity, Attitudes and Attire and North Texas Food Bank

• Met with other volunteers and program leaders to discuss new services.
• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.