Eva Sanchez A.

• Greeted clients, checked them in and out, and helped keep the front desk running smoothly throughout the day.
• Scheduled and confirmed appointments and helped arrange urgent visits when needed.
• Answered phone calls, responded to general questions, took messages, and directed calls to the appropriate staff member.
• Communicated with clients by phone, email, and text regarding appointments, updates, and general questions.
• Helped clients with questions and concerns and handled difficult situations calmly and professionally.
• Updated client and patient information and kept records accurate and organized.
• Collected and organized medical records received from other veterinary offices.
• Helped new clients get set up and made sure required forms and paperwork were completed.
• Relayed messages and information between clients and the veterinary staff.
• Processed payments, updated invoices, and maintained accurate payment information.
• Handled everyday office tasks including data entry, scanning, copying, filing, and organizing documents.
• Kept the front desk and reception area clean, organized, and welcoming.

- Prepared and plated meals for events of 200+ guests, ensuring quality and presentation.

- Maintained kitchen cleanliness, sanitation, and food safety standards.

- Coordinated prep stations and stocked ingredients to keep service flowing.

- Delivered excellent customer service while serving meals at fast-paced events.

- Collaborated with catering teams for smooth event operations.

- Adapted quickly to different kitchen roles, providing flexible support.

- Processed customer transactions quickly and accurately.

- Handled cash, card, and returns with professionalism.

- Delivered friendly service to ensure positive customer experiences.

- Maintained a clean and organized checkout area.