Eva Sauceda
Waxahachie,TX
Summary
Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work.
Overview
15
15
years of professional experience
Work History
Certified Pharmacy Technician
The Prescription Shop
Waxahachie, TX
07.2007 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Stocked, labeled and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Supervised pharmacy technicians and coordinated day-to-day assignments.
Education
Certified Pharmacy Technician - Pharmacy
Remington College
Fort Worth, TXSkills
- Recordkeeping and Documentation
- Data Entry
- Answering and Routing Calls
- Prioritization and Organization
- Detail-Oriented
- Verbal and Written Communication
- Relationship Building
- Customer Service
- Time Management
- Microsoft Office
- Staff Leadership
- Analytical Thinking
- Creative Thinking
- Attention to Detail
Timeline
Certified Pharmacy Technician
The Prescription Shop
07.2007 - Current
Certified Pharmacy Technician - Pharmacy
Remington College
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