Eva Stusek
Bradenton,FL
Summary
Dedicated Customer Service Specialist providing the skills to prioritize and multitask in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Customer Service Representative
Publix
Bradenton, FL
09.2020 - Current
- Resolved customer complaints promptly, ensuring customer satisfaction through effective service.
- Achieved high customer satisfaction by addressing issues with knowledgeable and friendly support.
- Provided exceptional customer service to ensure customer satisfaction.
- Educated customers on promotions and store policies effectively.
- Collaborated with team members to enhance the customer service experience.
- Developed strong customer relationships to encourage repeat business.
- Trained new employees on customer service protocols, enhancing team readiness and service quality.
- Remained calm and professional in stressful circumstances and effectively diffuse tense situations.
Customer Service Cashier
Target
Bradenton, FL
11.2021 - 12.2021
- Processed customer transactions efficiently at checkout stations.
- Handled cash, credit, and gift card payments accurately.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area and merchandise displays.
Education
Esthetician - Facial Speciality
Manatee Technical College
Bradenton, FL 03.2026 - 06.2026
Associate of Arts -
State College of Florida
Bradenton, FL 08.2022 - 08.2024
Skills
- Effective communication
- Team collaboration
- Conflict resolution
- Time management
- Problem solving
- Customer relations
- Empathy and patience
- Facial treatments
- Skincare treatments
- Sanitation and sterilization
Timeline
Esthetician - Facial Speciality
Manatee Technical College
03.2026 - 06.2026
Associate of Arts -
State College of Florida
08.2022 - 08.2024
Customer Service Cashier
Target
11.2021 - 12.2021
Customer Service Representative
Publix
09.2020 - Current