Eva Youngs

• Supervised daily operations to ensure efficient workflow and optimal staff performance.
• Trained and mentored new team members on service standards and operational procedures.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.

• Provided exceptional customer service in fast-paced dining environment.
• Assisted with daily operations, ensuring timely food delivery and order accuracy.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Collaborated with kitchen staff to streamline communication and improve service efficiency.
• Handled cash transactions and processed payments accurately using point-of-sale system.
• Trained new servers on menu knowledge, service protocols, and customer engagement techniques.
• Suggested menu items based on customer preferences, enhancing overall satisfaction and sales performance.
• Served food and beverages promptly with focused attention to customer needs.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

I started college in High school, and with doing so I was able to graduate with my CNA license as well.