Eva Claire Cartwright
Valrico,United States
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Qualified professional specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment.
Overview
8
8
years of professional experience
Work History
HHA
Self Employed Services
Valrico
11.2016 - Current
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Maintained accurate records of patient care, condition, progress and concerns.
- Administered prescribed medications and treatments according to physician instructions.
- Transported clients to medical appointments or other destinations as needed.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Organized client's personal items for easy access during daily activities.
- Prepared meals according to dietary requirements and preferences of the client.
- Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
- Responded promptly to emergency calls from clients for assistance or advice regarding health or safety issues.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
- Answered questions from family members about the care being provided to the client.
- Helped keep track of medical supplies used by the client throughout the day.
- Gave assistance with ambulation using proper body mechanics techniques when necessary.
- Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
- Changed bed linens regularly ensuring a clean environment for the client at all times.
- Instructed family members on how best to provide care for their loved one when needed.
- Accompanied clients on errands outside the home such as shopping trips and doctor visits.
- Provided respite services for family members who need time away from caring for their loved ones.
- Arranged recreational activities that promote socialization between clients in order for them to remain active within their community.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Improved patient outlook and daily living through compassionate care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Office Manager
Simeon Transport LLC
Muncie, Indiana
11.2019 - 11.2023
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ensured compliance with applicable laws regarding employment practices.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Conducted research projects related to new product development or marketing initiatives.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Managed office budget to handle inventory, postage and vendor services.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
Education
High School Diploma -
Bradley High School
Bradley, AR05-2007
Some College (No Degree) -
Southern Arkansas University
Magnolia, ARSkills
- Communication abilities
- Meal Preparation
- Recreational Activities
- Ambulation Assistance
- Documentation proficiency
- Progress Documentation
- Care Plan Management
- Client documentation
- Patient transportation
- Medication Administration
- Client safety and first aid
- Patient lifting techniques
- Schedule Management
- Interpersonal Communication
Timeline
Office Manager
Simeon Transport LLC
11.2019 - 11.2023
HHA
Self Employed Services
11.2016 - Current
High School Diploma -
Bradley High School
Some College (No Degree) -
Southern Arkansas University