Evalise Abreu

New York,NJ

Summary

Customer-focused hospitality and wellness professional with experience in restaurant service and fitness studio operations. Skilled in bilingual communication (Spanish/English), multitasking in fast-paced environments, and delivering exceptional customer experiences. Strong team collaborator with a passion for creating welcoming, positive environments for guests and members.

Overview

years of professional experience

Work History

Server

La Cipollina Restaurante

Freehold, NJ

02.2025 - 08.2025

Provided exceptional customer service by greeting and seating guests promptly, taking accurate orders, and delivering food and beverages efficiently
Translated and communicated effectively between kitchen staff and waitstaff (Spanish/English) to ensure accurate order preparation and timely service
Managed multiple tables during peak hours while maintaining attention to detail and personalized service
Collaborated with team members to enhance the dining experience through table setup, drink refills, clearing plates, and resetting tables
Resolved guest complaints professionally and efficiently to ensure complete customer satisfaction
Maintained cleanliness of dining areas, including floors, tables, chairs, utensils, and glassware
Assisted in training new waitstaff on restaurant policies, procedures, and menu knowledge
Coordinated with kitchen staff regarding special dietary requests and modifications to ensure accuracy in meal preparation

Wellness Advisor

YogaSix

Shrewsbury, NJ & Township Of Ocean, NJ

07.2023 - 05.2024

Assisted members and guests in-studio and over the phone with booking classes, managing memberships, and retail purchases
Maintained a clean, organized, and welcoming studio environment
Promoted studio services at community events and educated prospective members on the benefits of YogaSix
Built strong relationships with members to increase retention and engagement
Contributed to membership growth through outreach, sales support, and exceptional customer service
Created a positive and inclusive atmosphere that made members feel comfortable and supported

Education

Acting For Film And Media

Pace University

New York, NY

05-2029

Skills

Bilingual: Spanish & English
Multitasking & Time Management
Conflict Resolution
Team Collaboration
Sales & Membership Support
Attention to Detail

Cleanliness & Organization
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement

Timeline