Ailynn Sanchez Lopez
Montclair,CA
Summary
Experienced Manager with 3+ years of overseeing food service operations, inventory control, and cashiering activities. Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Brandon’s Diner
Upland, CA
04.2025 - Current
- Provide excellent customer service in a fast-paced dining environment.
- Take customer orders, deliver food, and ensure satisfaction throughout meals.
- Handle cash, credit transactions, and maintain accuracy in payments.
- Assist with food preparation and maintain cleanliness in compliance with health and safety standards.
- Work collaboratively with team members to maintain efficient operations.
- Greeted and seated guests, ensuring positive first impressions.
- Assisted in training new hosts, improving team efficiency and service quality.
- Developed strong relationships with regular patrons, enhancing customer loyalty and experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Manager
Sonic Drive-In
Rancho Cucamonga, CA
05.2024 - 02.2025
- Ensured food preparations and temperatures complied with federal requirements and company policy.
- Supervised food preparation and serving staff.
- Oversaw cashiering, purchasing, returns, and enforced store policies.
- Maintained high standards of customer service during high-volume operations.
- Performed inventory control and purchasing.
- Coordinated team scheduling to optimize labor costs while meeting business needs.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Manager
Sonic Drive-In
San Marcos, CA
08.2023 - 05.2024
- Implemented strategies to improve team performance and meet goals.
- Oversaw hiring and training of new employees.
- Managed budgets and resources for efficiency.
- Developed client and vendor relationships.
- Resolved conflicts and maintained a positive work environment.
Education
Nursing
Mt. San Antonio College
Walnut, CANursing
California State University
San Marcos, CAHigh School Diploma / GED - Diploma
Chaffey High School
Ontario, CA05.2023
Skills
- Customer Service
- Store Management
- Team Leadership
- Sales Floor Operations
- Communication
- Problem Solving
- Organizational Skills
- Bilingual: Spanish & English
- Strong work ethic
- Cash handling
- Guest engagement
- Safe food handling
Timeline
Server
Brandon’s Diner
04.2025 - Current
Manager
Sonic Drive-In
05.2024 - 02.2025
Manager
Sonic Drive-In
08.2023 - 05.2024
Nursing
Mt. San Antonio College
Nursing
California State University
High School Diploma / GED - Diploma
Chaffey High School