Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Great American Restaurants
10.2024 - Current
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Restaurant Server
Great American Restaurants
06.2023 - 10.2024
Worked with POS system to place orders, manage bills, and handle complimentary items.
Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Established rapport with regular customers, fostering loyalty through exceptional service.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Roofing Salesperson
DreamHome Remodeling
05.2022 - 05.2023
Increased customer satisfaction by providing thorough consultations and accurate project estimates.
Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
Improved sales performance by tailoring presentations to suit individual client needs and preferences.
Education
Bachelor of Science - Statistics
University of South Carolina
Columbia, SC
05-2022
Skills
Team management
Customer engagement
Staff management
Client relationship building
Sales strategies
Data analysis
Excel functions
Data storytelling
Certification
ServSafe Food Handler
Timeline
Restaurant Manager
Great American Restaurants
10.2024 - Current
Restaurant Server
Great American Restaurants
06.2023 - 10.2024
Roofing Salesperson
DreamHome Remodeling
05.2022 - 05.2023
Bachelor of Science - Statistics
University of South Carolina
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