Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

Evan Brown

Brooklyn,NY

Summary

Highly motivated and detail-oriented Entry level Cybersecurity professional with a passion for protecting sensitive data and mitigating cyber threats. Skilled in conducting vulnerability scans and implementing security controls to ensure compliance.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Benefits Advisor

Your way Medicare
Charlotte, NC
05.2023 - 12.2023
  • Assisted customers with selecting appropriate plans based on their needs.
  • Followed up with clients regularly to ensure satisfaction and address any issues.
  • Performed competitive analysis to stay abreast of changes in the marketplace.
  • Advised customers on various aspects of their health insurance policies.
  • Generated leads through cold calling prospective clients for Medicare services.
  • Presented and clearly explained insurance policy options based on clients' needs and goals.
  • Developed and implemented sales strategies to increase Medicare enrollment.
  • Resolved customer complaints quickly and professionally.

Senior Benefits Consultant

Baldwin Risk Partners
Charlotte, NC
09.2021 - 03.2023
  • Spearheaded an 80 account portfolio and marketed and sold over 500 medicare policies.
  • Assessed and identified customers healthcare benefit needs via phone/email communication.
  • Analyzed existing coverage and aligning new products nd services with long-term needs.
  • Simplified the complex experience of buying healthcare benefits through education, transparency, and effective communication with customers.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Promoted client retention through high-quality customer service and follow-through.

Senior Benefits Advisor

GoHealth, LLC
Charlotte, NC
02.2021 - 08.2022
  • Achieved an effectuation rate of over 90% and a conversion rate of over 25% by selling health insurance plans and products to customers.
  • Evaluated customers" healthcare benefit needs via phone and email communication.
  • Analyzed client's coverage plans and aligned new products and services with long term needs.
  • Analyzed current benefits plans, evaluated trends, and recommended changes to ensure cost-effectiveness.
  • Managed the annual open enrollment process including communication of available coverage options.
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.
  • Mastered state and Federal benefit laws Including ERISA, FMLA, COBRA, HIPPA and 401k administration.

Business Telesales Representative

Spectrum
Charlotte, NC
05.2020 - 02.2021
  • Sold and marketed Charter products and services to new and existing customers.
  • Achieved monthly sales quota by adding new lines of services to optimize profitability.
  • Developed relationships with clients through regular follow-up calls.
  • Conducted outbound sales calls to potential customers, introducing them to products and services.

Key Account Manager

Western Union Business Solutions
New York, NY
06.1996 - 12.2018
  • Exceeded sales goals, book of business growth by 15% each year from 2000 to 2008 with revenues increasing from $650,000 to over $2M annually.
  • Led, mentored and supervised a team of 10 account managers in providing expedited, efficient and economical solutions to meet client's international payment and foreign exchange needs.
  • Implemented strategies to drive revenue, business growth and online platform sales goals.
  • Established multiple new accounts through a combination of intensive cold calling and referrals from highly satisfied clientele.

Education

Math And Science

Midwood
Brooklyn, NY
01-1986

Skills

  • SIEM
  • Linux
  • Python
  • Vulnerability Assessment
  • cloud
  • Encryption
  • Fire Walls
  • Compliance
  • Risk Management
  • Communication
  • Collaboration
  • Cybersecurity
  • Adaptability
  • Splunk

Certification

  • Google Cybersecurity Certificate: 03/2024- present
  • CompTIA A+ (In Progress)
  • Licensed Health Insurance: Aetna, Cigna, Humana, United Healthcare 03/2021-present

Timeline

Senior Benefits Advisor

Your way Medicare
05.2023 - 12.2023

Senior Benefits Consultant

Baldwin Risk Partners
09.2021 - 03.2023

Senior Benefits Advisor

GoHealth, LLC
02.2021 - 08.2022

Business Telesales Representative

Spectrum
05.2020 - 02.2021

Key Account Manager

Western Union Business Solutions
06.1996 - 12.2018

Math And Science

Midwood

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Evan Brown