SHAHBAZ KHAN
Chicago,IL
Overview
5
5
years of professional experience
Work History
Senior Benefits Advisor
One Digital Advanced Health
Chicago, IL
10.2023 - Current
- Consistently achieved and surpassed sales quotas, ranking as #1 salesperson on team for several months and within top 20% of sellers across the company for 2024 calendar year
- Promoted to 'Senior Benefits Advisor' within first year, recognized as leader amongst team and helped facilitating the development of new agents' sales and customer service skills
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Listened to customer needs to identify and recommend best products and services
- Conducted market research to identify new sales opportunities and trends to adjust strategies accordingly
- Developed and maintained relationships with new and existing clients to increase sales revenue
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
- Assisted in training of new hires on organizational procedures, policies and sales techniques
District Manager
Bullseye Axe Lounge
Schaumburg/South Barrington/Glenview, IL
01.2021 - 09.2023
- Oversaw teams of associates in different locations to ensure adequate staffing by improving efficiencies in processes while maintaining high standards of customer service
- Led and directed team members on effective servicing methods, operations, and procedures
- Conducted and prepared business plans and meetings to drive monthly strategic sales goals, and increase revenue
- Diagnosed potential challenges affecting customer service and profitability within district locations
- Developed and executed individual performance management processes to set up employees for success
- Monitored inventory levels across all stores in the district and worked with vendors to optimize stock levels
Account Executive
Covid Control Center
Chicago, IL
05.2020 - 01.2021
- Mentored and trained new employees on company policies and procedures
- Assigned, prioritized, and delegated tasks and responsibilities to departmental employees
- Built and nurtured long-term relationships with clients, understanding their needs, and proactively addressing their concerns
- Closed new deals, secured renewals, and upsold/cross-sold to existing clients
- Managed daily operations, including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Coordinated with logistics teams to ensure timely delivery of products to customers
Education
Mass Communication and Journalism
Southern Illinois University
Carbondale, ILPsychology
Wilbur Wright College
Chicago, ILTimeline
Senior Benefits Advisor
One Digital Advanced Health
10.2023 - Current
District Manager
Bullseye Axe Lounge
01.2021 - 09.2023
Account Executive
Covid Control Center
05.2020 - 01.2021
Mass Communication and Journalism
Southern Illinois University
Psychology
Wilbur Wright College
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