David Clark
Chicago,IL
Summary
Service-driven professional highly informed of all state and federal regulations pertaining to benefits for eligible Medicare beneficiaries. Communicative Benefits Specialist offering outstanding customer service and data confidentiality skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Benefits Advisor
One Digital Advance Health
Chicago, IL
05.2021 - Current
- Knowledgeable with health care products and policy eligibility for Medicare/Medicaid clients
- Accomplished being part of the top 10 sales agents out of 100+ Medicare advisors
- Responsible for identifying a customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Negotiated and coordinated contracts for new and existing plans.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Created reports that tracked performance metrics such as conversion rates, ROI.
- Provided training sessions for new employees on how to sell Medicare products.
Franchise Business Consultant
Domino's Corporate
Ann Arbor, MI
01.2020 - 01.2021
- Communicated and organized over 100 events with multiple franchise business partners in the greater Chicago area
- Analyze organizational practices, identify weaknesses, and recommend solutions to help growth for stand alone Franchisees
- Collaborated with Franchisees to set and achieve-or-exceed goals for their networks to drive the business in the areas of sales, profits, and network growth.
- Lead business review process, planning, presenting, and crafting a follow up plan with two key focuses per a franchisee that is discussed on frequently scheduled market tours.
- Work side by side with franchisees in stores assessing and measuring their business through Ops Standards and KPI’s.
Education
Bachelor of Science - Botany/Plant Biology
University of Maine - Orono
Orono, ME01-2016
Skills
- Project Management Abilities
- Vendor Relationship Management
- HIPAA Compliance
- Benefits Explanation
- Documentation and Reporting
- Benefits Administration
- Strong Presentation Skills
- Cold Calling Expertise
- Performance Tracking
- Business Planning
Certification
- Medicare/Medicaid Sales License
Affiliations
- Pet lover
- Chicago White Sox fan
- Avid baker
Timeline
Senior Benefits Advisor
One Digital Advance Health
05.2021 - Current
Franchise Business Consultant
Domino's Corporate
01.2020 - 01.2021
Bachelor of Science - Botany/Plant Biology
University of Maine - Orono
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