Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Evan Busby

Deltona,FL

Summary

Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. To seek and maintain full-time position that offers professional challenges utilizing excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical Support Representative

EGirl Friday Services
03.2020 - 11.2022
  • Developed and implemented preventive maintenance procedures.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Promoted efficiency among departments with prompt resolution of system issues.
  • Monitored systems in operation and quickly troubleshot errors.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Used ticketing systems to manage and process support actions and requests.

Internship Student

Bit Tek Solutions
05.2022 - 08.2022
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Assisted with coordination of new equipment installation and implementation.
  • Used AutoCad drafting software to create electrical schematic and panel layouts.
  • Implemented rich, interactive data visualizations using modern JavaScript and software development techniques.
  • Encrypted data and erected firewalls to protect confidential information.

Security Guard

Preeminent Security
05.2022 - 08.2022
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Education

MBA - Business Administration

Florida Memorial University
Opa-locka, FL
05-2024

Bachelor of Science - Industrial Product Design

Davis & Elkins College
Elkins, WV
05.2023

Associate of Science - Information Technology

Florida State College At Jacksonville
Jacksonville, FL
05.2021

Skills

  • Information Protection
  • Data Recovery
  • Customer Service
  • Verbal and Written Communication
  • Wireless Technology
  • Cybersecurity Frameworks
  • Structured Query Language
  • Software Quality Assurance
  • API Development
  • Linux Environments
  • SQL Reporting
  • Programming Languages
  • Object-Oriented Programming
  • Adobe Systems Adobe Photoshop
  • Adobe Systems Adobe InDesign
  • Customer Interaction
  • Scripting Languages: PHP, Python, Javascript
  • Microsoft Office

Affiliations

  • Davis and Elkins Men's Basketball team, Captain , 2021- 2023.
  • Black Student Union (BSU) 2021-2023
  • ·Student Government Association (SGA) 2021-2023
  • National Society of Leadership and Success (NSLS) 2023

Certification

  • Class D Security License - 2022
  • CompTIA Security+

Timeline

Internship Student

Bit Tek Solutions
05.2022 - 08.2022

Security Guard

Preeminent Security
05.2022 - 08.2022

Technical Support Representative

EGirl Friday Services
03.2020 - 11.2022

MBA - Business Administration

Florida Memorial University

Bachelor of Science - Industrial Product Design

Davis & Elkins College

Associate of Science - Information Technology

Florida State College At Jacksonville

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Evan Busby