Evan Everhart
Heath,OH
Summary
Dynamic Traveling Restaurant Manager with extensive experience at Steak N Shake, excelling in team management and inventory control. Proven track record of enhancing customer engagement and optimizing operations, resulting in reduced waste and improved profitability. Skilled in staff development and fostering a positive work environment, ensuring exceptional service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Traveling Restaurant Manager
Steak N Shake
Newark, OH
06.2023 - Current
- Supervised daily restaurant operations to ensure high-quality service and customer satisfaction.
- Trained and developed team members in food safety standards and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Conducted performance evaluations to identify training needs and improve employee skills.
- Analyzed sales data to identify trends, adjust staffing levels, and enhance profitability.
- Coordinated marketing initiatives to drive local engagement and increase brand awareness.
- Resolved customer complaints effectively, fostering a positive dining experience for guests.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Coordinated with catering staff to deliver food services for special events and functions.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Developed unique events and special promotions to drive sales.
- Maximized quality assurance by completing frequent line checks.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Purchased food and cultivated strong vendor relationships.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, OHSkills
Team management
Inventory control and record keeping
Customer engagement
Staff management
Operations management
Shift management
Staff scheduling
Certification
Serv Safe and Level 2
Timeline
Traveling Restaurant Manager
Steak N Shake
06.2023 - Current
High School Diploma -
Mount Vernon High School