Luke Leinecke
Honolulu,HI
Summary
Encouraging manager dedicated to training, monitoring and building moral of the crew to boost engagement and foster a enjoyable work environment. Ability to adapt to any environment and take decisive action to problems. Always striving to learn and grow as a better manager.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Manager, Traveling NRO Manager
Raising Cane's Chicken Fingers
05.2023 - Current
- Managing and Motivating up to 18 crew on a shift, and coach as needed.
- Traveling Manager to support other restaurants across the states.
- NRO (New Restaurant Opening) Manager, going out to new locations and managing with high levels of customers.
- Training and developing Internal/External MITs (Manager in Training) to be successful Restaurant Managers.
Cashier, Cook, Crew Trainer, BirdSpecialist, HIPO
Raising Cane's Chicken Fingers
03.2022 - 05.2023
- Learned to be Proficient in working in and understanding the operation
- Developed multiple leaderships skills, by making position charts, filling out the operations board, and consistently monitoring prep levels thought the shift.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked environment.
Cashier, Cook
Oasis Cafe
02.2020 - 08.2021
- Learned to operate kitchen restaurant equipment
- Opened and closed the cafe during solo shifts including cleaning and cash handling.
- Learned the POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
High School Diploma -
Abeka Homeschool
240 Waveland St, Pensacola, Florida05.2019
Skills
- Crew Scheduling / Deployment
- Problem-Solving
- Adaptive to new environments
- Team Building / Motivating Crew
- Restaurant Management / Daily Operations
- Time Management
- Effective Communication
Certification
- ServeSafe
- Training Manager
- NRO
Timeline
Restaurant Manager, Traveling NRO Manager
Raising Cane's Chicken Fingers
05.2023 - Current
Cashier, Cook, Crew Trainer, BirdSpecialist, HIPO
Raising Cane's Chicken Fingers
03.2022 - 05.2023
Cashier, Cook
Oasis Cafe
02.2020 - 08.2021
High School Diploma -
Abeka Homeschool