Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Evan Gonzalez

Canal Fulton,OH

Summary

Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Proven ability to address concerns effectively through strong interpersonal skills. Committed to driving positive outcomes in customer interactions. Results driven with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Agent

AllState
Cuyahoga Falls, Ohio
07.2024 - Current
  • Assisted clients in selecting appropriate insurance policies for their needs.
  • Processed policy applications and managed documentation efficiently.
  • Conducted follow-up calls to ensure customer satisfaction and address concerns.
  • Collaborated with team members to enhance customer service strategies.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
  • Generated reports detailing sales activities, client interactions, and progress towards goals.

Machinist

Midwest Knife Grinding
Canal Fulton, OH
01.2022 - 07.2024
  • Inspected finished products to ensure adherence to specifications and quality standards.
  • Maintained tools and equipment for optimal performance and reliability during operations.
  • Followed safety protocols to create a secure working environment for all staff.
  • Adjusted machine settings based on production requirements and material specifications.
  • Performed routine maintenance on machinery, including lubrication, cleaning.
  • Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
  • Monitored production output levels and made adjustments as necessary to maintain production goals.
  • Measured and marked dimensions and reference points to meet precise specifications.
  • Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.

Wrestling Coach

Northwest Local School District
Canal Fulton, OH
10.2020 - 03.2022
  • Developed practice plans to enhance team skills and techniques.
  • Coordinated transportation and logistics for competitions and events.
  • Communicated with parents about athlete development and expectations.
  • Implemented strategies that encouraged team unity among the wrestlers.
  • Coached wrestling teams in various competitions, tournaments and dual meets.

Education

High School Diploma -

Northwest
Canal Fulton, OH
05-2019

Skills

  • Sales techniques
  • Client relationship management
  • Document management
  • Risk assessment
  • Customer service
  • Effective communication
  • Time management
  • Problem solving
  • Negotiation skills
  • Product knowledge
  • New client acquisition
  • Client retention
  • Multitasking Abilities
  • Goal setting
  • Written communication

Certification

  • Property & Casualty License
  • Life & Health license
  • CPR Certified

Timeline

Insurance Agent

AllState
07.2024 - Current

Machinist

Midwest Knife Grinding
01.2022 - 07.2024

Wrestling Coach

Northwest Local School District
10.2020 - 03.2022

High School Diploma -

Northwest

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